Rio Serrano Hotel + Spa

Explore Rio Serrano Hotel + Spa
9.0
Exceptional
From 544 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

8.4

Service and Facilites

9.0

Traveler Reviews Rio Serrano Hotel + Spa

Number of reviews per page
20
40
Top reviews
Joy
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic hotel Spa looked nice though didn't use it Spa treatments were crazy expensive Breakfast was ok, but probably great if you don't have dietary restrictions Loved the water dispenser for cold and hot water located everywhere - really amazing. View was phenomenal!!! Loved the tea and coffee selection and the complementary bottled water in the room Bathtub not available - would have been really great given the temperature Food at the restaurant bar was unbelievable. Highly highly recommend dining there! Isidora at guest services was fantastic so she got a facial treatment gift from us as a thank you. Hated the asking for tip for everything including when we bought a thermos at the shop inside the hotel!!!
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Anne
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Superb hotel set in a stunning area. The views from the hotel room are breathtaking. The room is spacious and comfortable. The staff are superb. The bar and restaurant offers terrific variety of food and drink, which is all high quality. This is all the more impressive given how remote the area where the hotel is. The spa is world class. A must stay.
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Jinesh
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Travellers should be pre warned that they are on 4th floor with no lifts and amenities
April
icon-
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Amazing, perfect location, beautiful views, relaxing environment.
Steve
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Hotel exceeded all expectations. Staff were fantastic, the superior room lively and the food options lovely. Would highly recommend
Erjia
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The was our second time in the hotel. Strongly recommend!
NURY
icon-Family
Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The hotel is excellent—this is our second time here, the first was two years ago. The food is delicious, the facilities are spacious with beautiful scenery, and the service from all the hotel staff is outstanding. Highly recommended.
Leslie
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Never had a better view in a hotel in my life - Absolutely gorgeous. The amenities such as indoor pool and spa plus daily free offerings for guests (documentary, asado, etc) were such lovely additions to the experience. Staff were all so helpful and friendly. Best breakfast. Hotel has multiple restaurants as well, which was helpful in such a remote location - a fantastic location at that.
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Katherine
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10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The hotel property and room were beautiful! The food at the breakfast and the restaurant were both good!
Jessica
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Everything was fantastic! Highly recommend!
Alexandre
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Really nice stay
HANNAH
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This hotel is stunning. The staff were so helpful upon check in and also in advance. We managed to organize horse riding with The Massif even though we only had the one night there. They had a free seafood dish on offer which was yummy and we also dined in the restaurant, food was excellent. Breakfast buffet is definitely the best we’ve had in Chile. Views are unmatched, the extra large windows make the most of this. Rooms were incredibly clean and well prepared. We enjoyed the added bonus of the sauna and swimming pool. Really cant complain! It’s was a fabulous stay for our last night in Torres Del Paine!
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VISHAL
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

This hotel was absolutely phenomenal! From the moment you walk through the doors you immediately realize the sense of coziness, the attention to detail, the friendly staff, the cleanliness, the positive vibes, and my personal favorite the most spectacular view in all of Torres Del Paines! There is no better view in the entire park. I highly recommend this hotel without any reservations.
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David
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff excellent, eager to help and always smiling. Premises beautiful.and well kept. Food delicious and varied. Great lunch bags for days when excursions ran late. The area itself breathtaking!!
Matthew
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Incredible experience from the hotel room to the staff to the epic views, highly recommend!
Dan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

yes, wonderful room, staff, food and overall experience!
April
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Amazing. The view from our room looked like a postcard. Great service. Great tour guides.
Phillip
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Friendly reception and clean room. Accommodating staff.
Richard
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

room cleaning and food kept this from being a five. Staff was delightful
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Excellent hotel, lovely room and nice staff. Best to eat in the bar. Fully inclusive covers pretty well everything.
Number of reviews per page
20
40

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