Gloria
Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The front desk staff were amazing and they helped us many times. The problem we had was the room itself and some of the amenities. It was advertised as having two bedrooms and one sofa bed. The sofa bed was not a bed, it’s a sofa couch and not designed to be slept on. Our fan/vent in the bathroom was broken. So whenever we turned on the light the fan was connected to it and it would make a horrible loud noise. We wouldn’t be able to turn on the light at night when everyone is sleeping. Our first iron that we used was dirty and stained my brother’s pants. We grabbed a second one from front desk but that one had a leak at the back and wouldn’t hold the water. The third one finally worked. The other thing was that our bathtub drain was clogged and so the water wouldn’t drain properly. We all had to shower with dirty bath water accumulating. Please unclog the shower drains. Overall, would not go back or recommend. It was not pleasant.
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