We had a King Loft which was very spacious. We were able to control the temperature in the room easily - I've stayed places where that was not the case. Access to the hotel entrance and to the room is digital -- they send you the code when you check in. The location is within walking distance of the Grand Theatre which is why we stayed there. Right across the street is the Covent Garden Market. It poured rain the whole weekend so the Market was handy for breakfast and then for dinner.

Everything was great!

Overall great stay

Charming space, well located. Staff were great

Nice place to stay.

The pillows were a bit too large and hard. The choice of a softer pillow would have been good.

Huge rooms in a small hotel, well located for downtown London events.

Amazing staff but no good parking

I was given a room on the 4th floor with an open concept bathroom. It was a spacious, high ceiling room in a great location. I liked how they had free candy and drinks in the lobby, modern interior design, and keyless entry. They also have a sign indicating what kind of items you can borrow or buy from them. Only downside I experienced were thin walls, I unfortunately had loud neighbours one night. I asked reception if anything could be done and they said they’d look into it. They didn’t end up updating me but it suddenly got quiet at one point so I assume they spoke to the guests? Overall, I recommend this hotel.

Parking expensive without a hotel voucher so ask for it.

Quiet, oasis in the city. Secluded but still a closed door away from the madness of the concrete jungle

Paid parking across the street was an expensive surprise. That will preclude me ever staying there again.

Free parking on street, room was definitely clean and cool

The hotel is small. The room was huge, decorated interestingly. The hotel itself does not offer much aside from the room. No gym, no bar, no restaurant. All are close by, but the area could be a little sketchy.

Didn't use parking this time, but the AC worked great and the heat!

Parking was expensive, couldn’t seem to adjust temperature

Overall my stay was fantastic.

Easy parking nearby. Close to Canada Life Place and Covent Market. Big rooms. Soaker tubs. Plenty of space to work or relax. Priced well. Hidden gem in London.

Great location beside the Market. Parking isnt horrible (entrance to walk to vehicle is just steps away from the hotel. Unfortunately if u want in/out privileges its the markets parking garage and super expensive. The hotel offers a voucher for parking which does save u some $ which is nice, but Unfortunately has no in/out privileges. Super friendly staff. Room was nice. Hotel itself was nice. Will return

Place has character. Much better than a chain hotel. Only issue is parking. There is none. They offer a 'discount' for parking in an underground parkade across the street for $26/night with no in / out privileges. The area of the hotel is not that great with a lot of people wandering around at night, not advised to leave your car on the street.