Abhishek
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
This hotel is located quite close to a busy and central location (Hazratganj) - I was upgraded on arrival (as part of my package) and the room was well maintained and contemporary in design. I did feel the central airconditioning provided wasnt enough to have a proper circulation to cool the room enough and given the hot weather this aspect was a sub-par experience. Although the staff at the check in counter were courteous, the housekeeping personnel were very intrusive and took their own time to respond to a simple request to be provided an iron (they kept ringing my doorbell till i opened the room while i was in the middle of having my shower).
Their other services however were quite prompt (to have my wake up alarm and to arrange for an airport drop off) - Overall an ok experience
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