Close to central

The staff is excellent. They do the best they can with limited resources. The room looked ver cheap. No good heating (during winter???). No hot water several days due to boiler problems.. seriously? During the winter? The breakfast was great.

Nice place in a very good location in Madrid. Friendly staff. Clean room and building.

Avoid! Incredibly misleading photos on Expedia. This hotel completely misrepresented the room from what it looks like in reality. The room was miniscule. The bathroom equally so and in poor condition. No amenities. The hallway smelled like sewage. The bed was uncomfortable. We ended up leaving after the first night because it was horrible of a place. And on top of that, they charged us $1,100. Do not waste your money with this garbage hotel. Expedia should delist this hotel from their site.

Good hotel at the center of Madrid but in a very noisy street. Fridays and Saturdays could be noisy or fun, depending what are you looking for.

Very nice location, but very noisy between

I have been overcharged

Great location, friendly staff! The free breakfast had a good selection!

Excelent location, rooms on the side of too small! Very walkable area and connected to public transportation.

Arrived on the day of the power outage. Unable to access elevator. Staff was very helpful with getting luggage up to fourth floor. Breakfast was always very plentiful and varied. Especially like the fresh orange juice. Our room was a very awkward shape which made maneuvering around the bed difficult. There was an unpleasant smell in the hallway and elevator.

Excelente ubicación

The hotel’s location was excellent-just a short walk to the historic part of the city. Both the breakfast and service were great as well. However, the major downside was the extreme noise and loud music that lasted until 3-4 AM every night. Since the hotel is located on a corner surrounded by nightlife and entertainment venues, it was nearly impossible to get any sleep. Unfortunately, we couldn’t sleep until around 4 AM each night of our stay. Perhaps it is more suitable for younger travelers without children.

El hotel tiene un mal olor se escucha todo de afuera y las Abitaciones del lado super chiquito las cama no son cómodas

This properly needed more attention. The way to the room smell really bad . The noise from the bar next to it did not let you sleep. The room sleep like something died. The breakfast was limited. No scramble eggs . No good coffee and the boiled eggs look like they were reheated from from the day before.

Good location

Reasanable hotel

Breakfast wasnt as good as last time 19 months ago.

Good property

Room was very small, bathroom very small, no amenities included, paper thin walls, noise from other rooms, we were on the 4th floor and noise from pubs on the street required earplugs, and noise continued until 7am. No refrigerator. Breakfast was decent and staff was friendly but not proactive.

Room was basic - internet connection was pretty bad. The staff at reception except the Filipino guy was actually friendly. The breakfast staff need new jobs or stay away from watching you eat and what you put on your plate. Would I come back? No thanks.