Brilliant all round be back next year

Everything was clean. Staff was very friendly. Close to bus, but about 15 min from the tube. Once we sorted out the bus, it was great!! Beds were comfortable and we had everything we needed.

We arrived early as had travelled for a concert at Wembley. Our room wasn’t ready understandably but the receptionist allowed us to park our car and get changed in the staff area ready for our evening concert.

The hotel was well priced for what we got. Our room was spacious and the bed comfortable. The staff where very helpful to accommodate our queries and requirements. We would stay here again.

Good staff. Very helpful

Woke up with bedbug bites. no soap or towels in my room when I checked in. Hair in the bed. Dirty mugs. ordered room service with the QR code in the room, waited an hour then when I asked where it was I was told by staff that the QR code isn’t in use anymore, why have that in the room if it is not in use, I lost money over it.

budget hotel

xyz

Its veri cold in the room

Tucked away from the main hustle and bustle of Shepherds Bush, but a quick & easy commute to central or the Apollo

The room was clean and well-kept. It’s a very basic hotel, but good for the price. We stayed for a week with no issues. It’s a couple doors down from a pub so it may get loud on weekends. It didn’t bother us, but something to keep in mind.

Very good next time going yo

The room is clean, but the first room I moved into had ants in the bathroom. So they moved me to another room. The room they assigned me originally was on the first floor, but it that isn’t the main floor and it is two flights of stairs. There is no elevator. The next room was the first I moved into to with the ants and it was down stairs, less steps but still no convenient especially with 2 heavy bags. The third room was still in the basement area rooms (street level supposedly) but no exits except emergency ones on that level. They do not serve English Breakfast as they advertise. They do provide a meal token with a restaurant down the street. That restaurant doesn’t open until 11:30. I guess they will open earlier if they have enough customers coming early. I had to wait until after 11:30. They will serve you lunch or breakfast, but you have to ask for the breakfast. The restaurant was a good Italian Restaurant called Little Napoli Pizza Restaurant. Overall the place is decent and affordable, but far from luxurious. It is close to public transportation and a short walk/bus ride to the rail station. The staff was friendly. I feel I am being generous by giving them 3 stars.

Lovely little budget hotel. No bother at all and they let me park my car early which was a life saver. Beds were clean, toilet was clean. Tv worked and it was super close to the bus stop into central London. We didn't try the food from the sister restaurant but it would have been easy enough to do so if we had wanted to. Would use again

Staff friendly. Local shops.

Upon Arrival the Room I was Staying in had Not been Cleaned or Prepared. I reported this in Person to Reception. They got the Cleaner onto the situation. Credit due it was Cleaned out and Prepared satisfactory but this should have been all done before I arrived. Later in the Evening I find out that the Kettle in room wasn't working either. I reported but it took Two Nights before it was replaced. For Breakfast they give you a Voucher and it's a Restaurant about a Five Minutes walk away, Ok if you're happy with this... And of course providing the Weather is kind.

Fantastic value for the price! Clean and safe facilities fir the budget traveller! The front desk person was exceptionally kind!

Great place, I highly recommend

Going as a family of 2 adults and 2 children for a overnight stay,our experience was very good .The kerb appeal of the hotel looks good .Andre on reception was very helpful and welcoming. Our apt was in no 5.The room has two double beds ,shower room and toilet.we didn't have any problems with hot water Kettle ,large cups,glasses ,small fridge ,tea ,coffee,biscuits .towels,soap. T.v The room was clean and the beds were firm ,ok for me my husband found it a bit too firm. The price we paid was a good reflection of our stay ,we would stay again. Breakfast was at the Napoli restaurant down the road,only tea,or coffee with a brioche bun with ham ,looked lovely but not my type of breakfast. All in a very good stay . Very busy area.good transport links for bus travel.

Great price and clean , for London is perfect