Good sized clean room with a decent continental breakfast.

Breakfast was fine

Helpful attentive staff Comfortable bed Clean room

Had no breakfast!

Great location, happy staff. Gym needs updating.

We have stayed numerous times, but unfortunately they seem to be on a downward slope of decline. Rooms are tired, make up mirror was chipped badly and the handle came off the shower wooden floors scratched really bad. Ordered room service and was asked to pay for it there and then which made me feel as if we were going to do a runner I’m not pay!! Check in at 3pm and only had one member of staff on and was not happy and welcoming at all. She needs to go on a customer service course. We had to wait 20 minutes to check in!! Not really sure if we will return.

Very disappointed with breakfast. Continental breakfast consist of a poor restricted choice and everything is extra. Long wait for service. Shower screen doesnt work which lwaves water on bathroom floor Bed uncomfortable Very few TV channels Many better hotels in Chester reasonably priced with better service

Excellent stay

Room was nice. Staff helpful.

Great hotel. Walking distance to bars and restaurants

Lovely hotel

Yes, stall great,never used it.

Left an item in the room. Trying to get it back has proved difficult! Very unimpressed

Nice clean room very comfy bed with amazing pillows

Room was excellent, bar was very quiet with grumpy manage. Breakfast staff not so great service, I got eggs florentine without any eggs. Reception staff helpful and friendly.

friendly staff

clean bathroom good size rooms

Very nice.

Lovely hotel, spacious rooms, spotlessly clean. Beds very comfy and staff warm and friendly.

Great