7.2
Pleasant
From 1,018 reviews
Cleanliness

7.4

Room Comfort

6.8

Service and Facilites

8.2

Traveler Reviews Laguna Hotel

Number of reviews per page
20
40
Top reviews
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was clean, although the bathroom was on the small size. Didn’t use the swimming pool as It was too busy for the time we wanted to go. The car didn’t have much selection of beers on tap, but most Hotels don’t for some reason.
Wendy
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was very old, carpet was Disgusting. Mould round the windows and wall. Very noisy. Walls are so thin you can hear other rooms full conversation through out the day and night! Asked for a quiet room due to special needs child and they couldn’t accommodate. So ended up being a very stressful night with all the noise from the hotel. Could wait to check out. We had bugs in the bathroom too
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Carol
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was very clean , though small for two and dated bathroom, comfortable bed . Staff are all friendly you certainly feel welcome, there is a small covered pool in the grounds , Breakfast was absolutely delicious cereal full English and toast fruit juice tea or coffee , you ask they deliver. We love this hotel for our little stop overs in Bournemouth
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Julie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay as always. Room spotless. Towels changed daily. Check in /out efficient
Lee
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room itself was clean, the sink still had soap on and the saucers still had tea stains. The bed was that noisy that every time I rolled over it wole up my daughter and floorboards were super noisy too, especially from above us, you could hear every movement of the room above. The games room is a fab idea and I really liked the table tennis table but the pool table was broke with no cues that had any tips, and all but two of the bats were broken, the room itself really needs repairing and sorting, the floor was mega slippy. The pool is great though also needs a refurbish and clean up, the jacuzzi wasn't on and the water was cold. The staff were truly lovely and the general feel of the place is really nice.
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Nicholas
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean , with friendly staff and good location for the town and sea front.
Atul
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff is exceptionally good.
mark
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms very small and TV rubbish .room tidy and staff were helpful . Pool was a outside building which was a pain as raining heavy .
Abigale
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff were very accommodating, rooms fit for purpose.
GLENN
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Rooms dated. Could do with re decorating and a bit more modern. New mattress and new bedding wouldn't hurt. My partner booked this hotel so we could go in pool and ms to go in the jacuzzi to help my back as I had a back operation. The pool was full on Friday and Saturday with slot of children so unfortunately didn't get to use these amenities.
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Jon
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was great for a stay but the noise from children in the hall ways and doors banging at night and early hours in thr morning was a bit much.
Stephen Keith
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Convenient location , incredibly good price , clean and tidy
Valerie
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was not very clean pubic hair on the towel that I went to use and shower was disgusting cracked in the bath and shower is not clean
Darren
icon-
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The hotel is in a good places I’ve used this hotel a few times just to get my head down after being out in Bmth. I would say the rooms especially the bathrooms need a little loving they are clean just bath panels cracked and not secure fully. Check in was fine. I mean I never paid big amount of money for my room so for me it’s great value. In high season I would not be as happy.
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Plunkett
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Yes
Mikey
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great as always
Nigel
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Top tier again for a hotel with an old aesthetic
Nigel
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Top tier hotel
Dovile
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room, good location, and the kids loved swimming pool
Muhammad
icon-Business
Business
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Good for price and free parking
Number of reviews per page
20
40

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