Lovely hotel, the room was beautiful & had all amenties you would expect Staff were fantastic & were very happy to help with anything, even kept our bags for us & put them in our room whilst we explored the city, ensuring my maid of honour dress was hung up to avoid it creasing - thank you so much! ✨️

Beautiful little place, amazing breakfast

Everything was great, the only minor issue was with the heat it was so hot, yet no top sheet on the beds, just quilts. So no cover for sleeping. Apart from that, a lovely hotel

Great location. Staff were warm and welcoming.

The room was nice, with a nice shower. The only issues we had with the accommodation were: 1. The beds were not the most comfortable. We stayed 2 nights and did not sleep well. 2. In the morning the hot water took some time to come through for the shower. There is limited parking, we parked on the public car park which is expensive at about £25 per day.

Little disappointing no breakfast of dinner room, only breakfast sandwiches after 9am

The hotel is perfectly placed in the centre of York and easy to get to. The staff were lovely and were able to accommodate giving us a lower-level room, which was so helpful (especially when pregnant in a heatwave!). There were lots of options available in the mini bar as well as teas, coffees, etc. The room was very comfortable and clean - we will definitely return next time we come to York.

Perfect location for walking through York Gardens. We were downstairs but still had plenty of light coming through. Lots of space and we cracked our window at night which kept us cool enough - though wished there was a safety lock on the windows - we didn’t notice one. And the fan could be cleaned - didn’t use because it was covered it dust. Sink was stopped up but couldn’t be we didn’t know how to open the drain more.

Perfect place room smaller than on the photo but thats ok

Staff super friendly and helpful, perfect location.

I like the bed, shower, room setup and decoration. All was good except that the water in the sink went down very slowly and the basement room was a bit chilly and humid. Ok for temperature around 15deg but not sure whether the heater will be good enough in colder weather. The location is convenient but can hear noises on the street though.

Wonderful hotel in a nice safe location, staff very friendly and helpful, clean spacious rooms, comfortable bed, easy access for exploring York and its wonderful history. Had a great stay and will be back in the future

Absolutely loved staying here, all the staff were lovely , really friendly and helpful. Our room was clean and had everything we needed, we especially loved sitting in the bay window watching the world go by. The hotel was situated in the perfect place 2 minutes from the river , 7mins from the centre and the street was lovely and quiet at night, we came in the train and it was a 10 minute walk from there so perfect all round. We will definitely return 😀

We always enjoy staying at this lovely York hotel. Excellent location, clean and well decorated rooms and and all at a very reasonable price. Lovely warm welcome from reception staff and overall a great stay.

Staff are very friendly

Lovely clean room ,all amenities. Quite noisy floorboards at times from room above ,

Great location and friendly staff. Small hotel. We stayed in the attic suite. Great but please keep in mind it’s quite a climb on a small staircase to get there. Second time staying at this gem.

Lovely peaceful location. Second time staying here. Highly recommended.

Ideal location

Positives - Good location for York; great showers and comfortable bed. Negatives - only breakfast option is continental breakfast served in room, though room facilities to do this minimal. No communal space for a drink etc other than a small unwelcoming area between the front door and the reception hatch, which offered a very small range of self serve drinks. More a place to sleep than a place to stay.