We have previously stayed at the property and the staff are always friendly and helpful, the rooms are large clean and tidy, although some areas of the hotel could do with refreshing. The out side of the property has been cleaned and looks better. However when walking just of the property to the rear there is a strong smell of sewage,and what appears to be sewage waste!! I did mention this on a previous visit but it looks like it's a ongoing issue? Also a note could perhaps be put on the website saying that the restaurant/ cafe is closed on Monday-Thursday 11am- 1600,which is quite annoying when you have had a long drive and are unable to even purchase a bottle of water. We did ask if we could purchase a bottle of water at the reception but was told "No the restaurant is closed"

Very well located. Clean and comfortable

Very clean. Good value for moneym

Perfect stopover heading south from Santander ferry. Love that it's Pet Friendly but I wish they'd drop the £10 dog charge supposedly to deep clean the room after dogs staying even for 1 night. The rooms should always be deep cleaned anyway - same story for babies, toddlers, elderly maybe incontinent, or just inebriated customers. Our dog diesn't moult, eats without mess, sleeps in his own bed that we take with us, is perfectly toilet trained (lack of poo pag bins) and sleeps soundly all night. Several people I've spoken to agree with me on this.

The staff are always welcoming and helpful. The room are clean and spacious

We have stayed here with our dog lots of times. Convenient stopover from Sanfander to Coastal Spain. The rooms are generius size. Beds comfortable and good tempersture whether winter or summer. We are able to take our dog into the bar area where we have always enjoyed nicely cooked food which is reasonably priced. Car parking free and ample too. A huge bonus is that we can use Tesco clubcard vouchers via Hotels.com to pay for the room. All in all - recommended.

Clean room lovely staff

Easy to find just off motorway. Pet friendly and bar/ restaurant on site. Parking also on site.

Excellent location just off the motorway. Rooms always spotless

We always stay here en route to Santander. Big rooms, excellent staff and a great restaurant. A real old fashioned hotel. We'll be back!

We stay here frequently as its more accommodating to dogs than a lot of Spanish hotels. The food and wine is very good and the rooms are spacious.

Car broke down before I got there this time so I didn’t stay but I have stayed there about 30times so that should tell you something.

Very convenient location and good value for money

Great for stopping with your doggie family either en route to the sun or on the way home. No limit on dogs and very reasonable nightly rate. Eat in the bar with your dogs. Good menu and well used by the locals

Stay started bad as my reservation was filed incorrectly causing a delay. Room was good and clean. We unfortunately picked a day when the hotel was having a Nativity show which meant we could not get a drink or food to after 9pm.due to the amount of people going to the show. If we were informed of this event we could have made alternative plans for dining. Also the staff could have helped more in expediting out drink order.

We stay here ip yo 4 times each year, as we drive to Southern Spain, and back twice each year. Excellent service, lovely rooms and dog friendly.

Room all good except no shelf for shower gel or shampoo.

Good bar safe parking

Lovely large room, with the biggest double bed ever.

Check in very slow considering we have stayed before