9.4
Exceptional
From 45 reviews
Provided by travelers on
Cleanliness

9.5

Room Comfort

9.5

Meal

9.2

Location

8.9

Service and Facilites

9.3

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hoi An Coco River Resort & Spa

Number of reviews per page
20
40
Customer reviews
Le Anh D. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great service, delicious breakfast, to my taste. Will be back.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 May 2025
Dear Valued Guest, Thank you for choosing Hoi An Coco River Resort & Spa for your vacation and for your compliments. We are delighted to know that you are satisfied with our service and breakfast at the resort. Your words of encouragement are a great source of motivation for our team to continue to strive to bring the best experience to visitors. We look forward to welcoming you back in the near future! Best regards, Customer Service Department
Translated by Google Icon
See original
Phan N. Q.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great stay. Very quiet for people who want a place to relax. Staff are very friendly and enthusiastic. Nice resort.
1 people find it helpful
Accommodation's Reply
21 May 2025
Dear Valued Guest, Thank you so much for your kind review! We’re delighted to hear that you had a great and relaxing stay at Hoi An Coco River Resort & Spa. It’s wonderful to know that you enjoyed the peaceful atmosphere and that our friendly and enthusiastic team made a positive impression on you. We truly appreciate your feedback and look forward to welcoming you back for another restful getaway in the future. Best regards, Customer Service Team,
Nguyen A. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Basically ok, only breakfast buffet has few dishes.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 May 2025
Dear Guest, Thank you for choosing to stay at Hoi An Coco River Resort & Spa and taking the time to share your review. We are pleased to know that your overall experience was fine. However, we also sincerely acknowledge your comments about the number of dishes in the breakfast buffet. We will review and improve to bring a richer and more diverse menu in the future to better meet your needs. We hope to welcome you back in the near future for an even more wonderful experience at the resort. Sincerely, Customer Service Department
Translated by Google Icon
See original
h chiper
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
friendly and enthusiastic staff
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
12 Apr 2025
Dear Customer, Thank you for your short but meaningful compliments to the staff of Hoi An Coco River Resort & Spa. Friendliness and enthusiasm in service are always what we aim for to bring the best experience to each guest. We look forward to welcoming you back to Hoi An in the near future! Sincerely, Best regards, Customer service team
Translated by Google Icon
See original
Profile Picture
Nguyen T. T. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Enthusiastic, friendly and attentive staff. Beautiful location, beautiful view, spacious and airy.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Apr 2025
Dear Customer, Thank you for sharing your positive feelings about your stay at Hoi An Coco River Resort & Spa. We are delighted to know that you were satisfied with the enthusiasm, friendliness and thoughtfulness of the staff as well as the location, airy space and beautiful view at the resort. Your satisfaction is our motivation to constantly improve and enhance the quality of our services. We hope to welcome you back in the near future. Sincerely, Best regards, Customer service team
Translated by Google Icon
See original
NGUYEN T. T.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Friendly, enthusiastic and cheerful staff. Hope everyone always maintains the quality and spirit 🍀
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Apr 2025
Dear Customer, We sincerely thank you for your lovely and positive comments! It is a pleasure to know that the friendly, enthusiastic and cheerful staff brought you a memorable experience at Coco River Resort. We will always strive to maintain the quality of service and the spirit of hospitality as you have felt. We look forward to welcoming you back soon! Sincerely, Best regards, Customer service team
Translated by Google Icon
See original
NGUYEN T. D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
Beautiful resort, friendly staff, spacious and clean rooms.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
06 Apr 2025
Dear Guest, Thank you for sharing your short but loving compliments! We are delighted to know that you enjoyed our lovely resort, friendly staff and spacious, clean rooms. We look forward to welcoming you back to Coco River Resort on your next trip! Thank you, Best regards, Customer service team
Translated by Google Icon
See original
H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Friendly, good service, clean, very good hotel.
Find this review helpful?
Accommodation's Reply
16 Mar 2025
Dear Our Valued Guest, Thank you for your kind words! We’re delighted to hear that you found our hotel friendly, clean, and with good service. Your satisfaction is our top priority, and we truly appreciate your feedback. We look forward to welcoming you back for another great stay in the future! Best regards, Customer service team
N***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Great, enthusiastic staff, super cool atmosphere
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Mar 2025
Dear Our Valued Guest, Thank you for sharing your wonderful experience at Hoi An Coco River Resort & Spa! We are glad to know that you enjoyed the friendly staff and the cool atmosphere at the resort. We hope to welcome you back in the near future for more great memories! Sincerely, Customer service team
Translated by Google Icon
See original
Le Thi M. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
Lovely staff. The hotel vibe is very Hoi An.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Mar 2025
Dear Customer, We are delighted to hear that you had a wonderful experience at Coco River Resort & Spa! Thank you for your compliments on our staff and our Hoi An-inspired space. We hope to welcome you back on future trips! Sincerely, Customer service team
Translated by Google Icon
See original
Trang N. H. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
The space is very beautiful, the architecture combines trees with good lighting, many angles for taking pictures. The hotel staff is very friendly and proactive in supporting. The accommodation is comfortable and clean. Worth a try!
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Feb 2025
Dear Customer, Thank you for sharing your wonderful feelings about your stay at Coco River Resort! We are happy to know that you love the green space, architecture in harmony with natural light and many beautiful photo angles. The friendliness and dedicated support of our staff is always our top priority, and we are happy that it contributed to giving you a memorable experience. Hope to welcome you back soon on your next trip! Sincerely, Customer service team
Translated by Google Icon
See original
Thi H. T. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
The staff is very friendly and enthusiastic. The family room is beautifully designed and clean. If there is a chance, my family will definitely return to Coco ❤️
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Feb 2025
Dear Customer, We are delighted to hear that you had a wonderful stay at Coco River Resort! Thank you for your compliments on our friendly and helpful staff, as well as the beautiful design and cleanliness of our family room. We look forward to welcoming you and your family back on future trips to continue providing memorable experiences. Sincerely, Customer service team
Translated by Google Icon
See original
B***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Friendly staff - good service - professional massage
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Jan 2025
Dear Customer, Thank you for sharing your wonderful experience at Coco River Resort! We are delighted to know that you enjoyed our friendly staff, quality service and professional massage experience. We look forward to welcoming you back soon! Thanks, Best regards, Customer service team
Translated by Google Icon
See original
H***à
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
I stayed in Hoi An for 2 nights and felt extremely satisfied with the experience here. The staff were super enthusiastic and attentive, often asking me if I needed any support, whether I slept well,... The amenities in the room were also complete, lacking nothing, the surrounding view was also beautiful, just open the door and there was a beautiful view to take pictures 😂 I have been to Hoi An 4 times, but if I have the chance to come back, I will definitely still choose Coco River 🫶🏻
Read More
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
05 Oct 2024
Dear Customer, Thank you for choosing to stay at Coco River Resort and taking the time to share your sincere compliments. We are delighted to know that you had a wonderful experience and were satisfied with the service of our staff as well as the facilities at the resort. Our thoughtfulness and dedication always aim to bring you the most relaxing and comfortable moments. Thank you for choosing Coco River Resort as your favorite destination for your trips. We look forward to welcoming you back to Hoi An. Sincerely, Best regards, Customer service team,
Translated by Google Icon
See original
Y***z
icon-origin-TRAVELOKA
8.7
/10
Reviewed 42 week(s) ago
Breakfast is fast but not very diverse, needs improvement. Refill is fast, receptionist is enthusiastic. Swimming pool needs improvement because the water is a bit cloudy, and there is a slight smell of urine around the pool. So I prefer to take a bath in the room for cleanliness. Fruit and water are thoughtfully offered.
Translated by Google Icon
See original
1 people find it helpful
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
The resort has many beautiful, natural shooting angles. About 10 minutes by car from the old town, affordable price. Staff were friendly and enthusiastic. Delicious food. If there is a chance, I will come back
Translated by Google Icon
See original
Find this review helpful?
Samuel J. Q.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 47 week(s) ago
Staff has been wonderful always willing to help.
Find this review helpful?
L***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
CocoRiver makes me satisfied and will come back when I come to Hoi An again. I like staying here because the room is clean, the pool area is beautiful, and there are many locations for the family to take photos. The breakfast buffet doesn't have too many dishes, but just enough, delicious and of good quality. Friendly staff, proactively offered to take family photos, so cute! What makes me uncomfortable here is not related to the resort but the awareness of Indian tourists, using the swimming pool and buffet area and not maintaining general hygiene.
Read More
Translated by Google Icon
See original
2 people find it helpful
Ho Ai N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
Everything is great, nothing to complain about
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Nguyen D. D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 54 week(s) ago
The hotel is very nice, spacious rooms, nice swimming pool, but a bit far from the center (about 70-100k grab to Hoi An center). If you want to enjoy at the hotel and play at Cua Dai beach, this is not a bad choice.
Translated by Google Icon
See original
3 people find it helpful
Number of reviews per page
20
40

Traveloka | Business Registration Number: 291-86-03397 | Representative: Ahn Jung Woo | Address: South Korea, Seoul, Gangnam District, Teheran-ro, 431 Justco Tower 5-008 06159 | Email: cs@traveloka.com | Mail Order Business Report Number: 2024-Seoul Jung-gu-2034
Copyright © 2025 Traveloka. All rights reserved