La atención al cliente y la simpatía de las personas

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Lo bueno es la ubicación céntrica, fuera de ello, hay ruido/música en la calle toda la noche que te dificultará descansar, las cortinas estan en mal estado, no cierran bien y entra la luz, la caja fuerte no funcionaba, una luz del baño estaba fundida, lo peor fue la señal WiFi le informe al personal de recepción para tener una solución y solo fue un "Si, esta inestable" Si no quieres dormir en la calle es una buena opción

The hotel does not have parking lot was not within the property and it was more 1 block away and with a rainy day it is not good. Everything in the hotel is really old and not well maintained. Not a good experience

The staff was very helpful and friendly. The room was clean and comfortable.

The rooms are very basic. In more expensive northern Mexican cities, you get more amenities for a lower price. The one saving grace for this place is the central location & some of the helpful & friendly staff members. Regardless, the air conditioning works nicely, the water pressure in the shower is solid & the rooms were clean. 👍💯

Clean and smooth

Very bad place don’t stay there old outdated No internet signal tv signal on and off remote for air condition not working i let reception know they come they check they say internet is working but truly isn’t my shower flooded twice I called the reception they came nothing happen

Excelente servicio, limpieza, y cercano a el centro de Gdl. Staff muy servicial y amable, definitivamente yo regreso.

Loved the location, the young man at the reception desk gave excellent service and attention. Property very nice and clean. Close to everything. Many local choices

Yes

Room was clean and the staff were courteous. Located in a great spot, within walking distance of historic downtown.

It did the job. The area Is sketchy for sure. But for the price it’s ok.

I arrived at 1:30am from the airport, when arrive I was told they didn’t have my reservation even though I showed the payment. The worst part was that my mother is 85 years old and can barely walk so she was extremely tired by then. We were told that it was nothing they could do. My mother then started to demand a room and was given a room at the 4th floor with no elevator we had to take it cause she couldn’t walk any more. We struggle to climb the stairs just to find a room without hot water. It was really a bad experience

Great staff.

Yes

very friendly staff, good location, nice looking hotel

Everything was good

El bañó olía mucho a cloro y la taza de baño no bajaba

Good place tonspend the night