Overall Ratings & Reviews Keys Select by Lemon Tree Hotels, Nestor, Mumbai

Pathetic hotel with even more pathetic staff. There were cockroaches in the room and also in the food (breakfast buffet). When I pointed out the cockroaches, their GM had the audacity to say "Dont worry they wont bite. Dont be scared"

Not at all worth the price they are asking for as they are overpriced is respect to the ambiance provided. Also there were so many mosquito's in the room that I had to leave the hotel and look for an alternative in the near vicinity

Hotel is good, food not up to the mark, plus point - my room was huge and clean, It was so huge that it can accommodate 5-6 extra beds, location is disadvantage - a bit inside from main roads (1.2 km), Swimming pool is useless,

Excellent and convenient

Staff was very friendly and helpfull.The food not so great...

Made a mistake and book the hotel based on the pics shown in their website. Rooms are old, with very poor maintenance. Bed sheets, pillows and bath towels are old and yellowish. After checked in, I had to ask the maintenance guy to change these all. This hotel is mostly for local Indians in a short budget. The area is remote from big avenues or even underground. The most important, rooms are full of mosquitoes, not kidding! Lots of them everywhere, and hotel staff are aware of it, but do not care much. It's your call to stay here, just keep in mind that malaria is a real threat in India. For saving a few bucks you will have big probabilities to get infected by a mosquito. !!

We needed a hotel as close as possible to the airport while providing good value for the money. Keys hotel Nestor was a good fit. Staff was helpful with our requests.

Good stay. Staff friendly, good breakfast, however pool was not in service... This was the main reason we booked the hotel. They were unable to provide another amenity to accommodate us for the inconvenience.

The room we were first given was really dirty. The walls had bad patch work and the floor aisle wasnt clean either. That's not all the AC didn't work, neither did the WiFi, the bed Lenin was dirty and the bathroom was in a bad condition too. It was only after I complained, that the hotel management changed us to a cleaner room where the AC worked. shouldn't that be the responsibility of the hotel at the first place. Although the WiFi problem was never fixed.

pleasant stay and excellent hospitality.overall memorable stay comfortable too.

WELL UNDERSTOOD THE REQUIREMENTS & VERY GOOD Hospitality

Would stay again. Good location. near to airport. Great buffet breakfast.

Make sure you find the hotel on google maps BEFORE you step into a taxi. Mumbai taxi drivers aren't the best at knowing where things are... It was about 20 minutes from the airport (i thought it would be closer) but regardless the room was pleasant enough. The pool wasn't open while we were there so don't base your stay on that...

Rooms are too old

It was good stay

Just stayed in transit

We booked a double bed room with breakfast and free wifi at a 50% discount on Expedia for two nights; that's the only reason why I'm not that unhappy with the hotel. We stayed in a corner room # 403. Pros: 1. Good food if you make it early during the specified food timings. 2. Decent and clean room 3. Decent, quick and polite reception and service. Cons: 1. I'd rate the beds below average. Their 'double bed room' is 2 literally two twin sized beds kept together side by side. Us being a couple, it was the worst possible thing. On top of that, the quality of the beds was so terrible we could feel the springs below; it was very uncomfortable. We requested a change of room, and they said ALL their rooms are like that, no options in that regard. 2. They claim to have hot water, but the water is really NOT AT ALL hot or even lukewarm. The water feels to be at a BEARABLY COLD temperature. 3. They claim to have free wifi, but I wasn't able to connect either my laptop or my mobile to it. I called, they tried helping but it didn't work out. I don't think the problem was on my side. 4. This con's not that bad... The location. There's hardly anything around the hotel worth seeing. Good for business stays, not so much if you're family/friends/couples. To summarize, I'd say for 50% discount, its good. But if you're paying the full price, you'd be really unhappy and frustrated. I'd recommend this hotel only for a business purpose, not otherwise. Couples please stay away!

Okay for a business traveler. Checking in was a pleasant experience. But the rooms and bathrooms could have done with better cleaning and maintenance. The breakfast was just about okay.

No value for money even smaller things were not available for example shampoo and wen asked for same 4 times hotel staff replied that hand wash gel is same as shampoo pathetic

Was an okay Exp.. Bathroom needs makeover... Not the same experience I had keys property in Goa, Mahableshwar and others.. Overall little disappointed..