Hotel room was great and the reception service was good. However, the main dining service at the restaurant of the Hotel is terrifying. Poor service and my steak literally came out cold. I ended up ordering UberEats because I didn’t even have time to reorder and the staff at the restaurant are not professional at all. Other hotels would’ve easily waived my wife’s food bill as I couldn’t even dine with her!

Our second stay at the Swan Hotel in Bibury, a charming, historic carriage house, we stayed in one of the adjacent stone cottages complete with kitchenette, cozy fireplace, upstairs bedroom and full bathroom, a second toilet and shower on first floor. Clean, welcoming staff, and historic country charm. Will choose Swan Inn again on our next visit.

Friendly welcoming staff, lovely environment and good food

A

Beautiful and clean cottage we stayed in . Location is just stunning .

Absolutely Loved our room and the hotel!

The hotel was fine but it's not worth the price. Staff were helpful when you could get one but the front desk was often unstaffed for long periods. Parking was a problem. We had to leave and eat somewhere else before checking in later that night. There isn't enough parking for the size of the hotel so I assume that you might never get to park there. Room was a bit worn i.e. tiles in shower were pink but one had clearly broken and been replaced with a green one.

The hotel was nice but the only way to our room was by 2 flights of stairs which made getting our bags to our room was a pain and would have been impossible for some. Staff at the desk was nice and freindly but the wait staff never smiled. Town is nice but i would stay in another town next time.

Ok hotel in a good location. Service was very poor. Bar staff complaining amongst themselves about management was very un professional. Food was expensive and mediocre. Room was nice with big bathroom but bed comfort was barely ok.

Absolutely wonderful hotel in an amazing setting! Great food, amazing stay!

Great area

Spotless, luxurious, friendly staff and superb food

An old hotel with lots of charm, in an outstanding village

Wonderful experience! My husband and I did a last minute trip to the Cotswold and found this gem a few days before. Completely in love with the property and the staff was so incredibly welcoming and kind. Highly recommend checking this place out!

Lovely place to stay, staff were super friendly - would recommend!

Really loved the hotel and the surrounding area. Staff has a tough job keeping the street traffic out of their private, residence only garden and it was a bit hard to enjoy a quiet afternoon with so many day-visiting tourists walking around us. Otherwise, the food and hospitality is top-notch and everyone’s very friendly.

The breakfast was great, but the furniture and decoration are quite old. This historic building is more than 400 yrs old so there are some uncomfortability like room temperature and opening the windows, etc.

Property was stunning. Good food. The staff especially Hugh were amazing!

High quality country inn in a beautiful setting. Great breakfast and staff!

Beautiful hotel-a must stay.