9.2
Exceptional
From 704 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.0

Service and Facilites

9.2

Traveler Reviews The Grafton

Number of reviews per page
20
40
Top reviews
Carl
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I highly recommend the Grafton. Friendly welcome, I had a meeting in the town the next morning an they gave me a car parking pass so I don’t not need to move my car. Room had everything I needed, spacious and very comfortable.
Graham
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Yes
Andrew
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Excellent room. Cosy. Nice snacks.
Blair
icon-Business
Business
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room was lovely, bathroom clean and the bed was comfortable
Gary
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Our room was beautifully decorated and very clean. Bed was really comfortable tho pillows were a bit soft for me, but that's a personal preference and I didn't ask for a change. We managed to park outside hotel on the street, so no issues there. Only a five minute walk into town centre. Great location, geat hotel. Thank you 😊
Annette
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Lovely welcome when we arrived, beautiful room. Super clean. Best bed we’ve ever slept in, had a wonderful nights sleep. Will definitely stay here again. Thank you for your hospitality.
Ian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

A very good location & excellent comfort
Anna
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Asked about early check in, some could enjoy the full day, or at least drop our bags off, no reply. No one available when we arrived, just a note with phone numbers to ring. One number they’d provided didn’t even work and there was no answer on the other number. I left a message about dropping the bags off but never got a call back. When we did call back later in the evening we felt like we’d done something wrong by ringing the bell for attention. Again, no one there at check out so just had to leave the key on the reception.
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Andrew
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Effortless comfort, speedy and easy check in, fabulous room super close to everything the town has to offer. Highly recommended
Carla
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

There was no breakfast. No bar service as such. Mattress too soft. Pillows were down and too soft. Awful smell of drains in en-suite. Tiniest shower cubicle ever. Nicely decorated property. No one there at check-out. more like an air bnb that a hotel.
Dave
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Lovely little hotel, perfectly located. Mark was a friendly host. Will definitely stay here again
Catherine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Room was wonderful, window with fresh air was so appreciated as we were both recovering from being sick while traveling. Monica welcomed us with an efficient and informative check-in and shared parking details and recommended we visit the Turkish Baths, so we did! Great location about a 10 minute walk from most things. All in all, a lovely visit, and wishing Monica and co-owner all good things. If we pass through Harrogate again, there is only one place we will stay!
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Anne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

There were lots of nice little touches - like coffee bags not instant, decaf options, bottled water every day and not just arrival day, quality toilet paper, soft towels…. Plus it was a very confortable room.
Danny
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Hi, my wife tripped on the slope between the stairs landing, just before the top floor. You really should either correct the slope or make it move visibly apparent, an accident waiting to happen. Apart from this small comment made out of courtesy, all was great, thanks, Danny
Huw
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Lovely boutique family hotel. Great location and value. Had the best nights sleep in the top floor. Will be back for sure
Dima
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We had a very nice stay, clean room, great location and friendly environment
Peter
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Excellent friendly welcome. Followed by a very clean, well presented and maintained spacious room.
Sarah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The friendly owners and a very clean, quiet and comfortable room within easy walking distance to all the amenities make The Grafton a great place to stay. We would definitely book again.
Ann
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Cleanliness. Comfy room
Julian
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

This is a straightforward hotel in a nice quiet street a short walk from the centre of town. We could park close to the building both days we were there. On the day we arrived the manager took care of us nicely, as we were rather early.
Number of reviews per page
20
40

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