8.6
Very Good
From 555 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

9.4

Service and Facilites

8.8

Traveler Reviews Hotel Palafox

Number of reviews per page
20
40
Top reviews
Chakra
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very good breakfast. Wide selection.
Carlye
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Breakfast was delicious, room was quiet. AC worked. Nice atmosphere. Staff very friendly & helpful.
Murat
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It is very well located but expensive. Keep in mind that you have to pay 25 Euros/day for parking and breakfast (if not included into your booking). The undeground parking is a bit tricky with sharp curves to take.
Ollie
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Stayed here before, nice hotel in a good location. The rooms are a little tired now though & could do with a refresh. TV hardly had any channels that would work. Nothing at all in English. The shower was also very disappointing as it had a very poor hose and shower head set up which wouldn’t angle, and would shut the water off if you had the shower head too high as it pinched the hose. The bar area is nice, & the breakfasts were quite good. I’d stay again, just felt it was a little overpriced this time based on the room.
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Carlye
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Delicious breakfast quiet room, helpful staff
Luis A.
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It’s a fine hotel and not a 5 stars. The room did not have airconditioning. It was a very hot room. I had to ask for my real room which was a suite and they gave me just a regular room. Overall it’s a regular hotel. Breakfast was ok.
Justyna
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I requested a refund due to a mistake. Still waiting for a response.
Simon
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Really enjoyed the old school feel to the rooms. Great hotel in a nice area
Natallia
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great place
Terry
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The rooftop would be neat but it was closed. The linens are old garbage. The non-movable twin beds are just dumb. That should be marketed as a standard room for couples. It is a double all over the world.
Richard
icon-Business
Business
4.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Never a 5 star hotel in 2025, maybe it was 40 years ago. Everything in the hotel is old and worn out, I only stayed there, as all other places were booked
William
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The hotel is in excellent condition but some modern touches like walk in showers and USB plugs would be an improvement.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Hotel does not deserve 5 star. Room was small and not comfortable. Service desk slow. Check in took too much time.
Francisek
icon-with Partner
with Partner
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Great location, very nice lobby and friendly staff. Hotel room was a bit dated and needs an upgrade, but then it was reflected in the price. All and all not a bad deal.
June
icon-with Partner
with Partner
6.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Whilst the staff are great and the foyer is beautiful, everywhere else, particularly the rooms, are extremely dated and in desperate need of modernisation. The luxurious sun beds in the photos are not the same either - in fact the pool terrace isn’t great either - again, needs updating - just 2 umbrellas. The breakfast was distinctly average and certainly not 5 star - you spend every day looking for staff to request that more butter or bread be put out of for the milk/water in the coffee machine to be filled up. Again - not 5 star!
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Rodolfo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Friendly staff, conveniently located.
Yu
icon-Business
Business
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

If only the wifi wasn't so slow this place would be perfect
colin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Very luxurious hotel in a good location. Staff were very friendly and helpful. There was a huge tub with a whirlpool bath!
Houston
icon-with Partner
with Partner
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

When in Zaragoza, dinner at the Palafox is a must have. It is alone reason to travel to Zaragoza. The breakfast buffet was extraordinary as well. Well situated to see Old Town Zaragoza as well where a most important cathedral-basilica has a home. It’s called Virgin of the Pillar
Maxine
icon-Business
Business
6.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Not 5 star. Room tired, service ok, breakfast definitely not a 5 star breakfast.
Number of reviews per page
20
40

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