Stayed as part of a 2 week trip round Spanish cities. The location was excellent and the staff freindly and helpful. Reception was impressive but sadly the rest of the hotel very dated and in need of modernising. Facilities not good, even no ice available from the bar. There is a big rooftop pool but it is surrounded by depressing pebbledashed concrete blocks and overlooked by ran down apartments. Zaragosa is well worth visiting though and the hotel served it's purpose for us but more like a 3 star. The other hotels we used in our trip were better equiped.

Don’t stay here

Great stay in the heat of Zaragoza. Close to everything, Rooms were clean and comfortable and we really enjoyed our stay

Room was tired. No complimentary water. Double bed requested on booking 9 months before but only given twin option.

Lovely location but bedroom’s a bit dated

Very good breakfast. Wide selection.

Breakfast was delicious, room was quiet. AC worked. Nice atmosphere. Staff very friendly & helpful.

It is very well located but expensive. Keep in mind that you have to pay 25 Euros/day for parking and breakfast (if not included into your booking). The undeground parking is a bit tricky with sharp curves to take.

Stayed here before, nice hotel in a good location. The rooms are a little tired now though & could do with a refresh. TV hardly had any channels that would work. Nothing at all in English. The shower was also very disappointing as it had a very poor hose and shower head set up which wouldn’t angle, and would shut the water off if you had the shower head too high as it pinched the hose. The bar area is nice, & the breakfasts were quite good. I’d stay again, just felt it was a little overpriced this time based on the room.

Delicious breakfast quiet room, helpful staff

It’s a fine hotel and not a 5 stars. The room did not have airconditioning. It was a very hot room. I had to ask for my real room which was a suite and they gave me just a regular room. Overall it’s a regular hotel. Breakfast was ok.

I requested a refund due to a mistake. Still waiting for a response.

Really enjoyed the old school feel to the rooms. Great hotel in a nice area

Great place

The rooftop would be neat but it was closed. The linens are old garbage. The non-movable twin beds are just dumb. That should be marketed as a standard room for couples. It is a double all over the world.

Never a 5 star hotel in 2025, maybe it was 40 years ago. Everything in the hotel is old and worn out, I only stayed there, as all other places were booked

The hotel is in excellent condition but some modern touches like walk in showers and USB plugs would be an improvement.

Hotel does not deserve 5 star. Room was small and not comfortable. Service desk slow. Check in took too much time.

Great location, very nice lobby and friendly staff. Hotel room was a bit dated and needs an upgrade, but then it was reflected in the price. All and all not a bad deal.

Whilst the staff are great and the foyer is beautiful, everywhere else, particularly the rooms, are extremely dated and in desperate need of modernisation. The luxurious sun beds in the photos are not the same either - in fact the pool terrace isn’t great either - again, needs updating - just 2 umbrellas. The breakfast was distinctly average and certainly not 5 star - you spend every day looking for staff to request that more butter or bread be put out of for the milk/water in the coffee machine to be filled up. Again - not 5 star!