Air conditioning was vital! Location was perfect and the staff was friendly and helpful

STAY HERE! You will not regret it. I’m visiting from the United States and hopped from Madrid to Pamplona to Zaragoza and Barcelona and this place has by far been the best one yet. Due to pretty much everything. 1st, The Location is next to everything and within walking distance, the neighborhood is very safe. Second, they take pride in their hotel appearance and cleanliness. The staff is very respectful and accommodating. The rooftop view is amazing and it’s really hot right now so the pool was a lifesaver! Now for the very best part, AC it felt soooo good in our room. I could cool Off very fast and slept like a baby because I wasn’t sweating or sticking to the blankets , especially with the heat wave we are all experiencing in the world. It Seriously made it hard to not want to leave the hotel because of how nice it is. So far Zaragoza which was a last minute choice to go see was the best choice because it is a beautiful city and staying at this hotel. I can’t say enough good things about this place.

Great hotel. Great location. Friendly staff. Very good

Great location. Dark room for sleeping. TV I could not find an English station nor could I use my Amazon prime, Apple TV, etc. Shower good pressure and temperature. Bed was hard, but I slept well. AC worked good.

The staff helped us get a great room for our handicapped grandson. Both his room and ours were beautiful and located right next to each other. Beautiful property!!

Wonderful location, helpful and friendly staff. The design esthetic of the property is interesting and eclectic. The breakfast buffet is an excellent value, and you can request items not on the table such as eggs to your order preference.

Not very clean, cheap hard beds, no pools working, breakfast buffet was below average

I like the area - super close to everything the only thing was I know it was a short stay, but staff never offered me where to go or be careful of surrounding areas with thief’s near offering you drinks and asking where I was staying because they saw me walking alone maybe to do Something bad; I escape the thief but they didn’t care I was old or young they just want you to Fall to their tricks

Great hotel to stay when visiting Zaragoza. You are in the centre of everything! Hotel is clean, comfortable and cozy. Staff are excellent. I will recommend if you are visiting Zaragoza to stay here. Prices are very reasonable.

The hotel is located in the heart of the city and has spacious and comfortable rooms. The staff was very friendly. Would stay here again.

The hotel has a great location, the room was comfortable and well-kept, and the staff made the experience even better with their kindness and professionalism. I had a very good stay.

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Everything was excellent

Very nice hotel centrally located near the Plaza Pilar, Plaza España and the old town. Transportation is readily available to take you anywhere in the cith from the Plaza de España. The staff was very friendly and helpful. My oly negative is that the rooms might benefit from a refresh of the carpet and beds.

Everything about this property was great, except the wifi was horrible. Small inconvenience, but when you have to sit on the toilet to get a signal cause it’s the only place in the room, that can get quite bothersome.

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The room was clean and well maintained. The AC was good. The temperature of the AC was digital and at night it bothered me when sleeping. I got a piece of scotch tape and covered it and the issue was solved.

Good location

We had a number of problems, initially allocated a 'left over room' which had damaged blinds and no screening from sun. Then moved to another room where TV was not working and wifi kept dropping making it unusable. Eventually moved to a third room which was ok. Housekeeping items were not regularly replenished, although cleaning was good. Staff were friendly, but could not help. One gentleman on nightshift was amazingly good, he was enthusiastic about hospitality and tourism and actually cared to greet guests and offer tourist info, map etc.This place would have been ok for a night or two at the most, the room switching ruined our 5 night stay. Pool downstairs was closed off, lift was broken for half of our stay. Rooftop pool and its view are both overrated in the advert. The lobby area is great. Breakfast was ok. In general, great location, but you could do much better elsewhere.

Friendly staff!