The property is located on a beach with good facilities. The pools are lovely and the resort was very peaceful even though there were a lot of families with kids including ours. The food was good but the best part - the staff. They were simply excellent. Very kind, courteous, friendly and the famous Cretan hospitality shines through. Would definitely go again.

Beautiful location, clean rooms and very helpful staff.

We had a wonderful stay with a room that looked out directly on to the beach – perfect! The pool was lovely and clean. We enjoyed breakfast a lot, especially because they had dietary information and gluten free bread available for me! The star of the holiday was the a-la carte restaurant, Onirókipos, though, because the food was incredible and the service fantastic. Can't fault our stay!

Great Resort

Breakfast was exceptional. Sorry we stayed here only for one night

The resort was clean and beautiful. The staff was very help and extremely nice. Highly recommend.

We really enjoyed out stay in this hotel! The bets thing about it is the people - we were made to feel welcome and everyone working here was atentive and warm and made us feel super welcome! (Thanks for all those extra treats - fruit, coffee, ouzo!). The food is lovely and fresh, the pool was incredible and the beach and sea beautiful. We were walking distance to different restaurants and shops, and it was easy to go to Knossos too. A fantastic stay! Thank you!

Great place to stay, clean, good amenities, lovely pool area and beach, terrace overlooking the beach for meal times. Good location lots of shops and a few bars.

great property and staff

Beautiful design that was quaint, cozy, and welcoming. Onsite services were great, but we actually spent a lot of time traveling all over the island, and Civitel Creta Beach helped us with transportation throughout the entire journey. Everything was absolutely amazing! Whether you want to stay on resort and enjoy the amenities, or traverse the beautiful island that is Crete, Civitel Creta Beach is your spot!

Great hotel, but got quite noisy at night from a neighbouring development. I stayed only 1 night so not sure if this was a one-off event.

1) Very nice hotel 2) bathroom is modern 3) Like those individual bunglow 4) swimming is nice 5) has beach front

Civitel Creta Beach was an absolute wonder to stay in. The staff is what really made my experience stand out. I was in the EU for a couple weeks and I stayed here for only a few days and this place was by far the best place I visited. It was very clean and the food was amazing! The staff deserves all the credit for making my experience very special.

A very nice hotel. The food at breakfast and dinner was superb! Our room was very clean. Lots of sun loungers by the pool and on the beach. They gym equipment on the beach is in poor condition which is a shame, as is the mini golf course. Also, on our final day we wanted to have the early breakfast at 0630. Unfortunately, staff only opened the breakfast room at 0640 and therefore we only had 10 minutes to eat as we needed to leave for the airport. Overall, a very good hotel and staff were very friendly.

Honestly had the best time at this hotel. We loved the really varied buffet and also devoured the dessert buffet omg so good every night. The rooms were cute little mini-villas with a terrace that felt like you were in a pretty tropical garden. Lots of birds and butterflies on the grounds. We arrived late but there were still staff to greet us and there was even a goody bag with fruit and a sandwich. Super convenient to get to from the airport and then there was a bus stop right outside or you could easily walk westwards and get to the trails by the Almiros Gorge which had so much wildlife. You could step straight onto the beach with a dedicated lounger area and they provided towels to use on the beach. Our room had a fridge which was such a blessing to keep milk in as we are keen tea drinkers! All in all we had such a nice stay. I’d recommend the bus tour to chania and lake kournas which you can organise using one of the companies along the main road and they’ll pick you up from the hotel.

Clean property nice staff. . First night did not have internet to work with, tv had one Chanel, no hot water in the morning. Later they changed my room, too late, because I had to leave.

Very convenient. Great and helpful stuff Great food

The people were very friendly. I would recommend to anyone

Nice place for family ….nice view . Old resort and AC doesnt work corectly . Very hot room in july .

We checked in July 11 around 2pm. They gave us a room for 3 even though in the records they had us for 2 and paid the extra charge. The room bangalow style looked rather old, there were aunts in the floor and AC unit was not working properly. It had a piece of tape on one site which I took a photo. We notified the reception about the aunts and AC and a lady came and sprayed around. They promised to take care of the AC. We thought they would and went to the beach. We came back and the AC was still bringing hot air. The phone in the room was not working and every time we need to contact the reception we had to walk in the hotter sun for about 500 meters. They said no problem we will check and fix the AC. We went out and came back 11pm. The room was awfully hot and had to walk back to the reception and this time yelled at them that this is unacceptable. They told us that they will move us to another room and gave us the keys but under the condition that we need to walk back and bring the old keys back to them. Instead of apologizing they appeared that they were doing us a favor and us moving to a proper room with AC working was conditional to bringing the card keys of the first room back. In addition they offered no help to transport our luggage to the room was not next door but to walk around to find it. The new room had no light working outside and took us sometime to find it. The new room was a bit bigger, clean and the AC was working fine. We did waste however one night.