Overall great stay!

Nice amenities

Nice room and very nice restaurant. Indoor and outdoor pools are always nice as long as they are heated. Helpful front desk staff. Toilet needed to be tightened to the floor and the wax seal replaced.

Staff was very helpful, I am disabled and they helped a lot , Better than the high rises in Santiago. At modest price . In the center of wine country. Rooms were a bit more traditional. Food and breakfast good .

Basic hotel. The property is nice, but is lacking lots of maintenance. I'd just recommend it for a short stay and only if no other option is available. Stuff generally slow at the restaurant despite low occupation.

A problem with a lot of Chilean hotels. Lots of small things. Only 1 hand towel for 2people. No heat in rooms with pretty cool night temperatures. No hot water one moment. I had specifically booked a king bed. We got a full suite with just a king bed One of the wait staff added 25% to our dinner bill. When it was brought to our attention, she said she had made a mistake and that it had been very busy. There were two customers in the restaurant when she said”It was “very busy”. The resort seems generally disorganized.

Wow. Surprise stop for us, and it was amazing

Good hotel, very nice surroundings and peaceful. The hotel has a good heated pool indoors, and sauna, just the jacuzzi need be fix the jets for it too work better. There is a restaurant on site that has many food options, and a good breakfast in the morning. Waiters and servers very professional and friendly. The hotel is within close proximity to many wineries you can tour, as well the hotel offers masseuse very good and professional services, the staff are friendly really helpful and very accommodating to any requests during our stay. I recommend this hotel to anyone looking to visit these areas of the Casablanca winery.

It was amazing , super well decorated , very accommodating staff

Everybody that worked at that hotel was extremely friendly and helpful! It was quiet and relaxing. The breakfast was very good.

It was perfect

It was a lovely place to swim and relax after travelling. Beautiful room with lot's of space .

Beautiful property! Has be well kept and maintained. We had a nice stay during the offseason. Honestly, I think we were the only couple at the entire resort so it was very quiet. Received assistance booking a wine tour which was super helpful since we don’t speak Spanish. Only complaint is the rooms were cold when we arrived. Took a while for the heater to warm up the room, then the heat turned off in the morning. Otherwise, nice stay!

Loved rustic construct and old fashioned keys. Staff non responsive to request to access tv.

Valentina, at reception was extremely helpful, friendly and knowledgeable.Communicating with her is the way to go. She can arrange taxis for wherever you need to go. The on site restaurant was really good and convenient.

Good

Was once great and has a lot of potential, but needs major investment and some love and care. Staff was very friendly.

Nice large room. Very good breakfast. Close to many winery.

Very nice and comfortable place!

Seems like this was a nice hotel 20 years ago, today is in very bad shape with all the facilities with literally zero maintenance. Stain walls with humidity all over, dirty carpets, dust and spider webs everywhere, no room amenities, super small tv with bad cable sign, no good wifi coverage, depressing gym and front desk with bad attitude. Don’t go!!