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DoubleTree by Hilton Queretaro

Explore DoubleTree by Hilton Queretaro

Overall Ratings & Reviews DoubleTree by Hilton Queretaro

Other sources (1,002)

8.6

Very Good

From 1,002 reviews

Cleanliness

9.0

Room Comfort

9.0

Location

8.4

Service and Facilites

8.8

Traveler Reviews DoubleTree by Hilton Queretaro

Number of reviews per page

20

40

Top reviews

Olivia

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Very nice and kind people

Art

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Bar prices can be bit expensive, i did not visit the restaurant area tho...but over all it was a pleasant stay!

Oscar O

with Friends

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Bien

Jorge

Business

10.0

/10

Reviewed 62 week(s) ago

Expedia Group verified review

Clean rooms, friendly staff, great place to stay in Queretaro

Cesar

Business with Children

4.0

/10

Reviewed 65 week(s) ago

Expedia Group verified review

Too dirty, towels and bed clothing were visible dirty, we had them changed several times and we decided to shorten our staying. Staff very friendly and they attended our requests fast. I guess is about cost cuts as always

Louis

Business

6.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

Good hotel for business

Cynthia

Leisure with Partner

10.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

Friendly staff, but no hot water.

Mark

Leisure

6.0

/10

Reviewed 90 week(s) ago

Expedia Group verified review

We picked this property because it is a Hilton brand hotel. Hotel is showing it’s age. Clean but probably won’t stay here my next trip back to QRO. All in all it was fine good coffe place 2 doors down.

Patricia

Leisure with Children

10.0

/10

Reviewed 96 week(s) ago

Expedia Group verified review

Muy buena atención. El restaurant , los platos bien servidos . La alberca calientita . Disfrutamos mucho nuestra estancia.

Ricardo Said Padilla

Business Family

10.0

/10

Reviewed 107 week(s) ago

Expedia Group verified review

Excelente servicio, proceso de check in super facil y eficiente, super amable la recepcionista, 10/10

Enrique

Business and Leisure with Partner

2.0

/10

Reviewed 111 week(s) ago

Expedia Group verified review

No water pressure at all in the shower. Room heavily smelled as cleaners and was not at all what you would expect from a Hilton property. If I had not checked in so late, I would have definitely changed hotel. I would expect a full reimbursement

Michelle Edwige Janine

10.0

/10

Reviewed 113 week(s) ago

Expedia Group verified review

Friendly, clean

Homero

8.0

/10

Reviewed 117 week(s) ago

Expedia Group verified review

Clean

Bruno

Business

10.0

/10

Reviewed 118 week(s) ago

Hotels.com verified review

Nothing to complain, good room and breakfast.

Mark

Business with Partner

6.0

/10

Reviewed 124 week(s) ago

Expedia Group verified review

Just an old property next to a vacant lot with trash

Jose

Business Family

6.0

/10

Reviewed 149 week(s) ago

Expedia Group verified review

Muy buen hotel pero ya falta remodelacion

Luis Agustin

Business with Partner

10.0

/10

Reviewed 156 week(s) ago

Expedia Group verified review

THE SERVICE IS GREAT AND VERY CORRECT.

Miguel

10.0

/10

Reviewed 160 week(s) ago

Expedia Group verified review

Todo bien

Josue

Business and Leisure with Children

2.0

/10

Reviewed 196 week(s) ago

Expedia Group verified review

Amenities are good, not to make worth value though. Tried to speak to the manager 4 times in an 18-hour window, he/she never attend to me.

Josué

Business and Leisure Family

8.0

/10

Reviewed 214 week(s) ago

Expedia Group verified review

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Number of reviews per page

20

40