Can't recommend this hotel enough. The staff are a credit to the way it's managed, they're all so friendly, welcoming, professional and amazingly effective that every aspect of the stay became a breeze. They went out of their way to assist when our previous hotel let us down, and when we got there they couldn't have been better. The hotel is immaculate and the pool area (and cocktail van) are such a nice place to spend any amount of time. There aren't many sunbeds (plenty of seated areas) but we never struggled to get a bed when we wanted one. Will definitely become our default choice when next in the area.

I have stayed here before. A comfortable room with wuiet air-conditioning, a good shower, and a jacuzzi (but the wardrobe is very small). The swimming pool and sun terrace is very good, with cute little turtles in the adjacent fishpond. Next year I will use one of their electric bikes to go to the beach.

Venimos viajando 45 días por España . Todo un ejemplo de lo excelente que puede ser un hotel en todos aspectos ! FELICIDADES ANA Y A TODO EL EQUIPO.

Precioso hotel, moderno, a unos pasos de la villa histórica, muchos detalles hacia el huésped que hicieron mi estancia muy muy agradable. El personal esta contento y se contagia a todos. La alberca y jardín limpio y agradable. Las habitaciones modernas. Desayuno caliente y muy completo. Volveré de seguro!!!!

It is certainly a very good property and it is in great condition. I just didn’t know what to make of it since it was more of a love nest four couples than a Santillana Del Mar appropriate stay. The staff was very informative and friendly and the indoor parking was superb.

Fantastic hotel with polite and helpful staff

Great stay, welcoming staff, wonderful breakfast, very close to the historic center. We’ll be back in the summer so we can use the pool area which looked amazing!

This hotel is the best hotel we have stayed in for a very long time. All of the staff we came in to contact with were fantastic nothing was too much trouble for them they are exactly what hospitality is all about. The hotel is spotless and the quality of the food is amazing. We had breakfast and dinner I would 100 percent recommend this hotel. We can’t wait to return.

Very nice shower but no light in the shower. Restaurant for dinner had limited options. Miguelllimitoptions.

LOVED this hotel so much I returned on the same trip for two more nights. The rooms were fab, individually designed, clean, with fab bathrooms. Not at all noisy, even in the road side rooms. Lots of lovely staff. Well designed exterior areas, although I wasn't keen on the white loungers (personal preference). Only negative was the pricey parking. It is possible topar very close for a third of the price. Oh, also in an amazing location and extremely close to the village and all the amenities.

Superb modern hotel within easy walking distance of the town’s attractions. The bedroom was very well equipped and the king size bed was fabulously comfortable. As we had torrential rain during our stay, we were glad of indoor garage. But for the rain, we would probably have tried one of the many nearby restaurants as the hotel only has a limited choice cafeteria but the food and service were excellent and very modestly priced. Breakfast was copious and delicious. We will return!

Good location, excellent welcome. Room was large and the pool and outside bar area were very relaxing. Very good breakfast buffet but the best impression came from the superb staff who were all really friendly, helpful and actually looked as though they enjoyed their jobs. Easy walk into town

Beautiful property, my friend and I only stayed one night but both of us found the property to be really lovely. We both thought it would be a great getaway place. Especially nice if your with a significant other

An amazing place - hope to return!

Very welcoming and helpful staff

Very friendly, helpful, and knowledgeable front desk staff. Very good breakfeast buffet and serviceable attendants. Perfect to explore the Monte del Castillo caves and Altamira museum and cave replica (footnote: reserve tickets ahead of time).

An amazing stay. We only booked one night as we were travelling on the ferry back to the uk the following day. The hotel was so lovely and the staff were very welcoming. We had cocktails and wine in the lovely garden when we arrived. A lovely place to sit. Breakfast the following morning was the best we had during our trip to Spain. We will definitely stay again. Thank you.

This hotel was our last stop before returning to Uk and it didn’t disappoint. The decor was outstanding. The room was beautiful and very comfortable. Everything was spotless. The pool area was lovely - very relaxing. Staff were so friendly and helpful. Would love to return.

We stayed for 2 nights as part of a road trip of Northern Spain. This hotel surpassed all our expectations and is a very relaxing oasis in what is a busy tourist town. The staff are all extremely friendly, knowledgeable and helpful.

Beautifully designed hotel. Very clean and spacious room. Delicious breakfast with a lot of choices.