4 star hotel but hospitality and helpfulness of staff is underwhelming. Repeated issues with one of elevators during our stay which forced us to carry heavy bags down stairs to stay on schedule during checkout/departure. Reception desk didn't answer calls ( 5 mins of trying on two occasions). Some hardware (towel hooks?) missing in bathroom -hardware/screws sticking out of walls.

Lovely hotel out of the centre of Hamburg but exactly what we were after for our short stay Very clean with pleasant staff

A nice hotel with lovely staff. Great location with very good transport in and out of the city centre. This is the second Dorint hotel I have stayed in and it has been consistently good

Staff was not helpful or accommodating when informed of the VIP access eligibility

Nice hotel and good price

Lovely hotel, a bit outside of the city center but nice area with lots of restaurants around

Wonderful little hotel. Great location, great price, breakfast was good. Friendly staff and clean room.

Alles war sehr angenehm.

Nice rooms, quiet location next to the university clinics. Very friendly staff.

Comfortable hotel Excellent public transport to centre

good location, quiet, friendly staffing, excellent breakfast buffet, clean, would stay any time again

Clean simple hotel.

Excellent quiet location perfect for my purposes. Compact quiet pleasant room and very positive reception. It was two good firm pillows from excellent and I should probably have asked for them.

Friendly place with jolly bar in the evening. Very much a biz hotel. Service understandably slow at quiet times. Sadly my room was noisy at times during the day owing to repairs.

Great stay on a work trip

This is the second time that my wife and I have stayed here. Eppendorf is a very pleasant suburb to the north of Hamburg. The hotel is close to parkland and about 20 minute walk from the upmarket Eppendorf town centre where there are restaurants, bars and cafes as well as a U-Bahn link to the city centre. The airport is 15 minutes away by taxi. The hotel is comfortable and the rooms a decent size, clean, and well-kept. Service was also very good. Self-service breakfast is superb with masses of choice. There is a terrace to the front of the hotel for eating or drinks. I would highly recommend.

I was disappointed that the refrigerator loses power when away from the hotel room(keycard required for power to the room). Causing my food and drinks to all get warm while gone for the day.

Wonderful hotel except for the employee person knocking at the door to see if everything worked? Why bother me for such a question? I thought it was weird. They can call, email or inquire when I’m in the lobby. Everything else was lovely including afternoon desserts and drinks in the bar.

Perfect for our needs. Friendly staff, clean rooms, quiet at night, nice bar, nice restaurant.

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