Breakfast is very good

The customer service from the staff was excellent. The rooms were spotless. The breakfast was excellent. I would highly recommend this hotel

Nice clean hotel, breakfast was fine. Overall good value for the money.

The hotel has seen better days, smelly, walls peeling, stains everywhere. Only perk was the 2 staff male members we came across

Stayed here for event at the co op arena, convinent where it was, quite a nice little place, cheap to

Room was very clean and breakfast really good There is some road noise from what is a quite busy road outside and I had no luck getting the WiFi to work

Good location, very close to train and bus station and 2 miles out of city centre and from Co-op live arena and Etihad stadium. Staff were very friendly, helpful, and professional. Good breakfast which was nice to be included. Hotel itself is a bit dated and tired, but clean and has all facilities needed for a short stay, including parking for a small fee. Only let down was the room next to us was playing loud music from around 3:40am to 5:40qm, despite reception staff asking them to turn it down and then off, however, this is not a negative reflection at all on the hotel, and the reception staff member tried to resolve the issue in a professional and efficient manner.

Clean and tidy. Great breakfast. Staff really friendly. Checking in/out easy. Parking easy to sort. We stayed in room 223, which is in need of an upgrade, BUT… it’s very clean and comfortable. Overall, great hotel for price, location and amenities. Thanks for having us!

The room was lovely, the staff were amazing and very helpful and the free breakfast was delicious.

Everything was excellent about the hotel including the staff,cleanliness, decor, breakfast, room size and condition. My only negative was the road noise to my room throughout the night.

It was all ok. Nothing above average but nothing to complain

Great value stay. There was an issue with on of the guests who had been noisy since coming back in the early hours but that isn’t the hotels fault and they did kick them out. Breakfast was good.

Great sausages for breakfast :)

Check in was great lovely member of staff explained everything and about breakfast. The beds were comfortable, however the radiator was very old and the only heat source so it took us a long time to get warm and the shower the following day didnt work at all. We went to reception and he told us they have reset it and to have breakfast and try again. We did that and still not working so went back to reception, he told us the hot water had completely stopped working, no alternative offered but he was visibly stressed and told us he could not get hold of any managers to assist and didnt know what to do. The breakfast was ok good choice minus fried eggs which was disappointing. When it was coming up to 10am one of the kitchen staff were sighing as people were still coming in for breakfast. I didnt find the morning staff as professional as the evening staff. The room itself was ok but very standard and parking was not free but thats not a huge deal it was cheap parking. The hotel is closeby to the train station and to coop live so a great location. I would visit again if i had to but wouldnt be by choice unfortunately.

The room was spotless and also the bathroom was clean and well equiped for an overnight stay. Staff very helpful couldnt do enough for us, they were very polite and helpful. Friendly staff behind the bar. The only criticism i have is they dont sell draught mild beer.

Bathroom was very dated but hotel and room were clean

Helpful friendly staff, well worth the money paid

Very comfortable bed with nice sheets. Friendly and helpful staff.

My car got broken into on site

The room was spacious and clean. Staff very friendly and helpful. I would definitely use this hotel again when visiting Manchester. In addition I will be recommending this hotel to my friends and family.