Oliver Cromwell Hotel

Explore Oliver Cromwell Hotel
8.0
Very Good
From 514 reviews
Cleanliness

8.0

Room Comfort

8.2

Location

10.0

Service and Facilites

8.6

Traveler Reviews Oliver Cromwell Hotel

Number of reviews per page
20
40
Top reviews
Tony
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great value for money especially as the room price included breakfast which was a nice surprise! Staff were friendly and helpful and our room was spacious and well appointed if a little shabby in places…..the only thing we struggled with was the heating system, it was a bit complicated so really needs updating or some instructions given, thanks.
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Craig
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Receptionist very pleasant, Bed comfy and roon nice and quiet, Room in need of a bit of TLC , No water in room as advertised, Overall not bad as only stayed as a stop over
Allan
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

As a wheel chair user needed disability access. The room and access was perfect and the staff were very helpful in selecting the right room and being so tentative.
Andrew
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I was pleasantly surprised at the large room with real sized bathroom and shower. The staff were very pleasant and polite. Considering how little it cost I was not expecting as good as I got. Room also had its own balcony. Easy/free parking and a bar, although I didn’t use it. I would definitely stay there again.
james
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Use this hotel for work. Clean comfortable with good breakfast.
Craig
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very basic and tired.
Lesley
icon-
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Rooms are tired and dirty. Reception smelt of curry. Heating didn’t work. Woken up at 3am by someone banging a door and screaming to be let in. If I could give minus stars I would.
sylvia
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Carpets leading to rooms very stained bath panel all broken and mucky dirty in corners single bed the headboard has had the back ripped off dirty balcony needs tlc and would be live. Staff were really nice breakfast really good was worth what i paid.
John
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff were amazing however my room was a nice size unfortunately the single bed headboard had been ripped off at the back, double bed was comfortable the bathroom was awful bath panel all broken not very clean and shower head never worked properly needs some tlc. Outside my door one of the ceiling panels was missing unsightly. Breakfast was really nice but my stay was worth what i paid
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Keith
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The staff are always welcoming and very helpful. The rooms are clean and comfortable, and you can expect a quiet night's sleep.
Jillian
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The overall feeling is that the hotel is shabby and rundown. We rejected our first room as one of the beds was sagging in the middle, but we were offered another, and thankfully this came with a better bathroom. Everywhere felt cold and we were unable to get any heat in our room, not acceptable in February. A ceiling light wasn't working, leaving half the room in darkness: we were told it couldn't be fixed until the next day, after we left. The pillows were mean and lumpy, the hairdryer was missing, and there was a notice telling us not to stand undressed at the window as it overlooked a primary school! Breakfast was poor and the service brought to mind Fawlty Towers/Mrs Overall. I wish I could find something positive to say, we were just glad it was only one night. Very disappointing.
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FRANCES
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6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was cold and the blowers in the ceiling did little to change that. Chrome heated towel rail not turned on and no way to turn it on so the bathroom was really cold and the radiators were turned off in the hallway. Nicely furnished room but spoilt by the lack of warmth.
MICHAEL
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Plenty of parking decent options in the restaurant 7 am breakfast which was very nice. I would give this hotel 3.7 out of five perfect for a solo business traveller room was clean and comfortable.
Ian
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Was very clean and all staff were efficient and polite
Heather
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Shower head dripped and tap really hard to turn off but otherwise very spacious
Heather
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Friendly staff, attentive and polite
Torren
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I was in room three. first the shower was not working and there was only one towel for a double room with two occupants. There was a lot of noise from what I think was a generator in the room below. This was my worst night in a hotel.The room was clean and set up on point.
Steve
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff are welcoming and helpful, room clean and well priced
Steve
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good service at reception, no issues there. Room was cold when we arrived, it could have been warmed up using the air con, it took an hour for the room to warm up. There were 2 of us staying but only one towel, which had holes in. Could have done with an extra pillow but there were no extras in the room. Definitely stay there again, it’s really convenient for the local amenities and is suitably priced. A good stay, which could be a great stay, if a little bit more thought had been given to us, as guests.
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Angus
icon-
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room was great, spacious, clean. Problem with heating in bathroom, reported to reception and was told they could do nothing about it
Number of reviews per page
20
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