When I arrived, there was one staff member that was not pleasant. I had called earlier and was told I could use the same room for both nights. When I was talking to the other front of house worker she interrupted and said ‘no you can’t have that room two nights in a row!’ Did not give a reason as well. I asked why and she said all the rooms were booked. I thought she could have been pleasant and apology for intr

The two receptionists were incredibly welcoming and provided exceptional service throughout our stay. They made us feel right at home from the moment we arrived. I would highly recommend staying here!

We only stayed one night, and we didn't have time to stay for breakfast, but reception staff were lovely, plenty of space for parking and everything was perfect. We hope to return in the future. Thank you. Lynne.

Great service, great amenities. Only negative was the indoor spa was too cold

Great service, clean rooms. Only negative is the heat of the indoor spa was far too cold

Was ok

Lovely clean room, and reception staff were super friendly and helpful. Arriving in the dark while the area under construction a nightmare but I am aware this is no fault of the hotel itself. My meal in the restaurant on site was delicious and great atmosphere. My room was clean and appeared recently renovated, nice and spacious and nice to have a desk to sit down to at the end of a busy work day. Only downside was all pillows in the room were the same style and height so did not sleep well as the pillows were all too high. Parking onsite easy and overall a pretty quiet place to stay given the amount of people coming and going. Would stay again.

Staff were so helpful and accommodating- I have mobility issues with my disability and they went out of their way to make sure I had everything I needed. Breakfast was great too.

Florence at reception was above and beyond. Friendly, helpful with a lovely smile. Room service food was exceptional.

Great location amenities good staff were excellent

Helpful staff, lovely pool and spa, good location. Would stay again 😊

Great pool, spa, sauna and gym!

Lovely clean and modern rooms, nice restaurant, and very friendly staff. Would definitely stay again.

Room was big and clean

The room was clean and staff were lovely

Room was great thanks

Very nice

Great hotel, rooms are super clean and spacious. Close to town and across from lake for a morning walk. Staff were courteous and efficient.

Very convenient to the art gallery, big room with balcony so we could sleep with the screen insect closed and the door open, rather than use air conditioning. The quality of furniture and bedding was good, some traffic noise which we preferred to using air con. Easy off street parking, for which there was no charge. Would happily base myself here to explore the region.

Clean room Great welcome at reception. I wish the shower were more powerful. I would be great too if, when staying multiple days, the dirty mugs were replaced by clean ones. But for those little details, it wss a great quality stay.