The room was very beautiful. Hotel was clean and staff were very helpful. Heat did not work, we were offered a room change on the third day of our stay but we didn't feel like packing so we were brought a portable heater instead. Went to shower on 2 different occasions and the water to the room was off. Once front desk was called it was resolved because the staff is extremely helpful. The owners however need to do more than beauty updates on the place. The breakfast was ok, it did the job i guess. There is no room service because there isn't an on site kitchen we were told. Now, the absolute best thing about this place is the location. It is walking distance to shops, restaurants, Trevi fountain and the restaurant right next door is amazing! Overall I would stay here again mostly because it is pretty and in a great location.