The room and area was very clean. The staff was amazing and beyond kind.
sohee
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was very exquisite experience. Very polite staff and clean room.
Chi Hin
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Definitely 10/10!
Nice location and environment
Clean and modern room
Perfect service and more importantly the dining is excellent !!!!!
Attention to every single detail
We have a wonderful stay here and would like to revisit
James
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This ryokan was impeccable. The food was on point and the service was top notch. The baths were very nice and even better was the in room bath which used the hot springs water. I wish i booked more than 1 night there as the town was also very cool and wished I spent more time wandering around. This place is highly reccomended and would come back.
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Evan
Friends and Family with Friends
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
One of the coolest hotel experiences I’ve ever had. Amazing service. Amazing food. And the location is perfect for exploring Arashiyama. Will definitely stay here again.
Margaret
with Partner
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
The hotel is very nice. We loved it and wish we spend more time to enjoy our room. Will definitely go back if we can next time.
Arash
Leisure
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Simply spectacular. A real gem of a place. The attendees are extremely kind and go over and beyond to make the stay feel comfortable. This is a 7 star property with true cultural vibe. The food is fantastic. I’ll be going back for sure. The experience is worth every penny.
Jordi
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Clean room, extremely respectful and mindful staff. Convenient
Samuel
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Clean, attentive, beautiful property
Yuen Teng
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Excellent service, food was so good, room was beautiful and very comfortable
Madeline
Leisure Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Everything was incredible, from the service, the room, the view, the delicious meals, and the wonderful private and public onsens. If you are looking for a moment of serenity and culinary delight, please consider Rangetsu.
Robert
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Friendly staff, excellent location (for Arashiyama), and well maintained property. We didn't book dinner for itinerary flexibility. Breakfast is delicious. Highly recommend.
Bobby
Leisure
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Excellent location
Excellent staff
Take care of any requests
Convenint location to the major attractions in Arashiyama,
Christine
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Beautiful, serene hotel. Staff is amazing.
william
Leisure
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Fantastic service, amazing dinner and breakfast the best of Japanese food. Rooms were superb
Right on fiver and very quick walk to bamboo forest
Daniel
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Amazing service. Amazing experience. We had the private outdoor onsen.. can’t be beat.
rajiv
Leisure Family
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Staying at Ryotei Rangetsu was a unique experience and a highlight of our trip to Japan. The property is in a great location, the service was impeccable and the meals were just unbelievable - multi course, fine dining.
Devine
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Best staff experience at any hotel ever! Everything else is also top notch. 10/10 recommendation for an authentic japanese experience.
Linda
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
The hotel is beautiful and in a gorgeous area of Kyoto. It is walking distance to the shopping area, Monkey Park, and Bamboo forest. The staff was very caring and helpful. The rooms were so clean and comfortable. I loved my stay there and will definitely go back.
Cynthia
Leisure Family
6.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
The good stuff: location was excellent, staff was very friendly: our luggage was brought to our room while we were out sightseeing, the dinner service was excellent. The little sitting area was picturesque and lovely to sit in.
The bad stuff: we booked a room with an outdoor onsen as it overlooked the mountains and rivers. However, it is not very private as there are people walking the streets right in front of the onsen so you have to pull the shades and hide your view. The room next to us had an onsen as well right behind the. Bamboo wall and we could hear every word they said. The light was burnt out in the bathroom and we couldn’t see very well. Also in the pictures it looked like there was a small platform for the beds. There isn’t. Only one pillow was provided as well.
The caution: this was our first stay (and probably last) in a ryokan. For $1000 a night we felt like we were camping. There is no place to rest during the day. After a long hot day of sightseeing, a shower and a rest before dinner is ideal. However your bed isn’t placed out until after dinner. For breakfast they have to come and put your bed away and the latest they will do that is at 8:30 am. We should have declined breakfast and slept in as there are great places in town to eat. There was no place to hang the hand held shower to stand up. You have to sit and shower.
We should have been more discerning in our search for a ryokan. Hope this review helps someone else.