ARCOTEL Onyx Hamburg

Explore ARCOTEL Onyx Hamburg
9.0
Exceptional
From 1,021 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.0

Traveler Reviews ARCOTEL Onyx Hamburg

Number of reviews per page
20
40
Top reviews
Vito
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is modern and clean, it is on a convenient location near two subway stations with direct links to main train station and airport. The rooms are spacious and quiet despite the vicinity to the Reeperbahn.
Rohit
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and they helped to find my missing headphones
POL
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was spotless with kettle an mini fridge, staff very helpful and courteous, breakfast was plentiful.
Glen
icon-Business
Business
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Nice hotel and nice room, but with no opening windows you need to be able to control the room temperature. Sleeping in a sauna wasn’t ideal!
FLORIDAN
icon-Business
Business
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The rooms are very outdated and need a renovation.
steven
icon-Business
Business
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Room was not serviced during stay would not print out invoice when i paid and now i am chasing so i can expense this.
Brian
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean room, friendly staff, great area!
Phil
icon-Business
Business
4.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Promised they would send receipt by email and didnt
Kevin James
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

This hotel is at the end of the main Reeperbahn strip so area is noisy and a bit intimidating.
Anshuman
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Good Location on the Reeperbahn, close to nightlife and river. But the stay was ruined due to poor staff. Inspite being Expedia Platinum member, neither room upgrade nor late checkout was entertained. The room was infact free but was asked to pay for late checkout. In particular the lady Annika was too rude to come knocking at the room dot on time asking to vacate. Most hotels offer free ice, and have even ice dispensers. When we asked for ice, the bar staff were rude. Expedia should escalate to hotel management, hardly the kind of behaviour expected.
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Tracey
icon-with Partner
with Partner
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Great hotel in great location
Zain-Ul-Abideen
icon-Business
Business
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

breakfast should have better options.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

The room's size was satisfactory, however, the cleanliness was not up to standard, and the establishment does not align with a four-star rating. It is recommended that guests do not include breakfast with their room booking, as it does not represent good value. While the hotel's location is convenient, the noise levels are significant, particularly during weekend stays.
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Brian
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Fairly new property with nice large rooms. Our stay was comfortable and the bar staff were all excellent. The area is walkable and is focused on nightlife. Definitely a little different than we were expecting but overall, things felt safe. Breakfast was solid with many options. Felt like we received good value for our money here.
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Kimberly
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The room was clean and modern. The wifi signal was so weak it didn't work at all. We had to spend extra money on an esim just to be connected. Disappointing for a hotel that offers wifi inclusive with your room. The lock on the shower door was broken so you had to hold it closed with your foot when you showered so you didn't flood the room. Good location.
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Susan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Clean and stylish, surprisingly quiet for the area.
daniel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Clean room
Ian
icon-Business
Business
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

A very nice hotel that is conveniently located in the entertainment district of Hamburg. Clean rooms with a very good breakfast. Would return again on next visit.
Cheryl
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Very nice property, rooms, and staff. Convenient to the entertainment district and other night life in a very lively neighbourhood.
Phil
icon-Business
Business
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Great hotel with excellent breakfast. Good location.
Number of reviews per page
20
40

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