Excellent location, extremely nice staff, an impressive bar. Would stay here again
Erika Garcia
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Super nice hotel, very cozy. I would stay here again. Great location next to the train station. Perhaps a small complaint is that the lobby can get really busy with guests and people coming to eat at the really good restaurant as the reception is literally next to the hostess for the restaurant so it can feel cramped at times.
Jeff
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Wonderful staff, room and location.
ANIL JAGMOHAN
with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very friendly staff who helped you find good restaurants nearby. Just 2 min walk from the station. Really family friendly. Spacious and clean rooms with nice bathroom. Beautiful view of the mountains and an amazing breakfast.
Kelcy
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We loved our stay. Super convenient location 2 minutes from the train station and close to restaurants and shops. Would definitely stay again!
Stephen
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Thank you to Japan, our waiter especially. Engaging and knowledgeable and a joy to talk to.
Jill
Friends and family with Friends
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Loved the hotel. Great location for sure. Staff were very helpful. I highly recommend this property
Elizabeth
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Loved it!
Nicole
Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The property was lovely! Conveniently located a short distance from the train station, the hotel was charming and well-kept. The rooms were immaculate and comfortable. The staff was beyond helpful and gracious and the restaurants and dining were excellent. We did arrive during a rare heat wave the and the air-conditioning was nowhere near cool enough. But the staff provided a fan, and I imagine heat is not a frequent problem in Zermatt!
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joseph
with Partner
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Spent three nights at this hotel in Zermatt. Very nice hotel, close to train station, bus stop, and shopping. Breakfast was very good, and the hotel was very lovely. Would definitely stay again here.
Jack
with Partner
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Great room, great staff, great breakfast. Our ONLY complaint was room temperature was too hot for sleep! No A/C so you have to leave window and door to balcony open which allows light and street noise. Apparently this issue is common in Zermatt but that doesn’t make it any better. I’d definitely stay here again!
Tammy
with Partner
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
The hotel was insanely clean and organized, the staff was exceptional!!! We stayed 2 nights and the morning breakfast was fabulous. I would highly recommend the hotel bar for a nightcap. The work out room and pool was a bonus! Private balcony topped off the stay.
Excellent location , rooms were absolutely cleaned and Breakfast was amazing .
James
with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Very nice facility centrally located. We could walk to everything we need. Only yards away from train. Our room had a view of the Matterhorn.
Only negative is construction site next to the facility but it had no effect on us
Lucille
with Friends
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Yes, to both.
Esther
with Friends
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Clean rooms, amazing staff, and delicious breakfast.
glen r.
Family
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Clean room, comfortable bed and pillows.
Friendly staff