City Express by Marriott Manzanillo

Explore City Express by Marriott Manzanillo
8.4
Very Good
From 997 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.2

Service and Facilites

8.6

Traveler Reviews City Express by Marriott Manzanillo

Number of reviews per page
20
40
Top reviews
Geovanna
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Unit was clean , had a smell but nothing too bad.
Fernando
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, very friendly staff, mostly quiet
Hector
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel is dated. Blinds, curtains, etc show decay, stains, ruptures, etc. the AC unit needs cleaning, the furniture around the pool is also old and oxidized. The buffet stile breakfast is also low quality. Not worth the pay.
Daniel
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel is nice and spacious. I like that ours had mini fridge, microwave and storage space
Denis
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was Ok.
José
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excelente servicio
Blas
icon-Leisure
Leisure
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Something else
Manuel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Se encuentra en un lugar muy conveniente y fácil de llegar, es muy limpio y el personal muy amable en todo momento.
SALVADOR
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Close to everything. Restaurants, casinos, bars, beach, stores. What ever you were looking for was next to you.
Javier
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Nice place
Noe
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Room 209 was a terrible experience. The shower leaks, and water actually started seeping up through the floor. To make matters worse, we found a poodle in the room when we arrived. We informed the front desk, and a manager came to inspect the water, asking if we had spilled anything ourselves, clearly not the case. The room was dirty, smelled of mold, and the furniture was falling apart. They also overcharged my credit card $167 instead of the $107 I had paid through Expedia. Although they did issue a refund after I pointed it out, it felt dishonest and makes me wonder how often this happens. If you’re paying at the hotel, double-check your charges. I can’t recommend this place, and I truly don’t understand how it qualifies as a 3-star hotel.
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mitchel c
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Close proximity to everything. On the beach. Pool very clean.
mitchel c
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The beach
Asuncion
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

This property was a quick fix for another property. We were supposed to stay at that had safety and health concerns. It was OK.
Leticia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Todo muy bien , el desayuno esta muy bien
Esther
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Beach access was not available like advertised, we had to walk out from the hotel into the street to walk down the beach
John
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Comfortable and convenient!
gustavo
2.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Varios lugares del hotel estaban sucios, los muebles y el inmobiliario dañados
Joe
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The property is dated and could use some renovations but within walking distance of dining and shopping. No swimmable beach but a nice clean pool area. Staff was excellent even with our limited Spanish. Room and breakfast area were clean and comfortable. We had a car but could see that taxi and bus service was close by.
Yesenia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Staff was friendly but not what I expected on hotel. More like just for business reasons not a tourist area
Number of reviews per page
20
40

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