Unbeatable location if go skiing in Snoworld with direct access from hotel to the indoor slope and the ivy dedicated hotel carpark close to the lift to rooms. Check-in staff super nice and helpful. Junior Suite design is a bit weird with a frost glass door no lock and no where to place or hook your towel and clothes. Other than that everything was nice

So clean and beautiful

Really helpful front desk staff and great skiing facilities

We were very disappointed. Asked for our money back but they wouldn’t. First they gave us a room for 3 people with bunk beds with ladders. Straight up. All 3 off us are in our 70 se. First room smelled very bad too. They gave us another room but they still had to clean that too. The hotel was dead. Almost no people there. Mostly little children on a school trip. No normal breakfast no nice dinners. I asked for a gin and tonic and the girl had no clue. She asked double tonic??? . Then my husband asked if his salmon bagel was smoked salmon, she said no, it’s raw

L’hébergement est à côté du site c’est super mais les chambres ne sont pas insonorisées donc les enfants qui courent dans les corridors en criant dérange le bien-être des autres.

Excellent service and great, helpful staff.

The Superior room is the absolute best room at the Alpine Hotel. This was our second stay with a family of four. The room was spotless, the breakfast (book through the app instead of paying on site) was so great. Fresh cold cuts, fruits available and a hot grill line for eggs. You can also get pancakes, pre-made scrambled eggs and bacon. The fact it’s attached to the ski area is the perfect setup for our family. We can drive in a day, stay at the hotel, have breakfast and jump on freshly groomed slopes by 0900.

Friendly staff

This place is awesome for ski and snowboard athletes, enthusiasts, and beginners. Offering year round slopes and even classes- you won’t find anything else like this place!!! Unfortunately my room had a stained couch and bed. The shower floor also appeared dirty. On the other hand, the room was comfortable and roomy enough for our family. The staff was extremely friendly and helped make our stay memorable.

Good

It is fine to stay for one night for snowboarding training. After all, it’s the only hotel located next to Snowworld. However, I was quite surprised by how basic the room facilities were. It didn’t even have a water kettle. I had to go downstairs and ask the "new" receptionist for hot water, and eventually got some from their coffee machine at 1:00 a.m. Ps. The restaurants are not thsy bad like those comments on Google

The place looks nice, but there is a lot of noise from other rooms/guests. The room was too warm. The double bed was in fact 2 single beds pushed together, both very narrow, and each with an individual and very narrow duvet. The shower/toilet cubicle arrangement with shared sliding door is very strange. The room is dimly lit.

The property fell short of our expectations as we were guests and booked (pricey) week-end classes. We were not provided the room to change into our ski costumes until and I received stern replies when asking for 30 minutes extra in our room in the morning. Room is noisy from the corridor doors and loud talking, until late. Do not open the windows for air as it's noisy outside with the air conditioning for snow. The parking is payable on top of your room and ski classes. We will find a better place if we come another time.

Spacious room and choices of food and drinks at bars and restaurants.

Had already stayed 3 nights and wanted to stay an extra night, it was easy to book it through hotels.com. The stay was part of a ski group, food a little limited, rooms clean, beds too soft for my liking but thats personal choice.

Always pleasant every time we stay at this hotel

Nice hotel, good slopes to practice on. Would stay again.

Room was very warm but it’s summer and understandable. All staff very friendly, breakfast was amazing with good choice

Very helpful and friendly staff!

Didn't like the fact everything had to be paid for with your card.loved the atmosphere and the attitude of the staff. Very pleasant ,helpful, really lovely staff went out of their way to make sure you enjoyed your stay