People often mention about The Heritage Silom Hotel
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Distance to City Center (27)
Accessibility (26)
Surroundings (24)
Room Space (24)
Staff Friendliness (22)
Bedroom (19)
Wifi (16)
Check-in/out Time (15)
Ambiance (15)
Bathroom (14)
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Traveler Reviews The Heritage Silom Hotel
Number of reviews per page
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40
Customer reviews
Krittaporn Y.
Business
9.1
/10
Reviewed 4 week(s) ago
Clean, nice, and the staff are lovely. I stay here every time I come to Bangkok for work. It's close to my office and within walking distance.
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M***d
Business
8.5
/10
Reviewed 8 week(s) ago
The location is very close to BTS Chong Nonsi Station, really good for you who wants to travel without any hesitation.
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S***m
Leisure
9.7
/10
Reviewed 9 week(s) ago
The staff are very friendly and helpful. Every time we came back from activities to the hotel, our rooms were cleaned, beds packed tidy, and new towels replaced when we entered the rooms. Recommended to stay... Location and convenience wise 👍
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T***g
Staycation
8.1
/10
Reviewed 10 week(s) ago
The hotel is average, the rooms are a bit old, and the air conditioner, which hadn't been cleaned in a long time, leaked a lot and needed fixing three times. Otherwise, everything is okay. The staff are friendly and helpful, and there are many amenities nearby. It's close to the train station and 711, making it convenient for getting around. Overall, anyone considering staying there should think twice!
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1 people find it helpful
NGUYEN N. V.
10.0
/10
Reviewed 15 week(s) ago
The hotel is great. Reasonable prices. Close to BTS Chong Nonsi, near Silom, convenient location, rooms are very spacious, comfortable and airy. This is my 4th time staying here.
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1 people find it helpful
L***k
Leisure
8.5
/10
Reviewed 15 week(s) ago
Near to BTS & 7-Eleven, clean and comfortable to stay
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M***t
Leisure
10.0
/10
Reviewed 16 week(s) ago
The hotel's location is strategic and close to BTS, just walking distance and there are many food court-style eating places near the hotel.
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2 people find it helpful
Y***a
Leisure
9.1
/10
Reviewed 17 week(s) ago
Had my first stay here in early February 2026! The location is highly recommended—it’s just a few steps away from the Chong Nonsi BTS station. There are plenty of cafes and restaurants nearby to fit any budget, and a 7-Eleven right there for some snacks. A special shout-out to a male staff member who speaks Malay (I forgot his name, unfortunately!); he was incredibly helpful from the moment we arrived until we checked out.
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m***d
8.1
/10
Reviewed 23 week(s) ago
Everything looks old. My room is on floor 3. Turning the knob is very noisy for the shower... problem!
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Verified Traveler
Leisure
9.1
/10
Reviewed 24 week(s) ago
I really recommend you guys to try staying at this hotel.
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L***h
8.5
/10
Reviewed 28 week(s) ago
Friendly staff & nice hotel, perfect location for you & your family if it's the first time travelling to BKK. P/S: Try the local restaurant beside the hotel, so awesome 100/100
1 people find it helpful
TD
Tien D.
Staycation
10.0
/10
Reviewed 29 week(s) ago
Good location, close to the train station, friendly staff, and lots of delicious food nearby.
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2 people find it helpful
DT
Dam T. H.
Leisure
8.4
/10
Reviewed 33 week(s) ago
The location is good, and the hotel staff are friendly. However, when I arrived, I had to wait for more than an hour to check in, even though I came at the correct check-in time, which is after 2 PM. The room is old but spacious, and the amenities are adequate.
1 people find it helpful
Bayu M. A.
Staycation
10.0
/10
Reviewed 33 week(s) ago
The hotel staff is very friendly, very kind and directs whatever the customer asks for.
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2 people find it helpful
Toto C.
10.0
/10
Reviewed 34 week(s) ago
It's a hotel in the middle of the month. The room is very big. I'm very impressed. I'll come back to stay again.
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F***r
10.0
/10
Reviewed 34 week(s) ago
Near from BTS and the hotel was good
1 people find it helpful
P***M
9.4
/10
Reviewed 35 week(s) ago
Overall everything was fine, I just didn't like the 1000 baht fee I had to pay upon check in, it was inconvenient and I always had to take that 1000 baht back to my country because I couldn't spend it in time on the last day...
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TD
Tien D.
10.0
/10
Reviewed 41 week(s) ago
Clean hotel, convenient..............
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1 people find it helpful
J***a
Medical
8.5
/10
Reviewed 41 week(s) ago
The staff are friendly and very helpful.
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L***h
8.7
/10
Reviewed 47 week(s) ago
(+)Convenient to move around
(+) friendly staff
(-) Poor facilities