Hôtel Spa Excelsior

Explore Hôtel Spa Excelsior
8.0
Very Good
From 1,003 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.6

Traveler Reviews Hôtel Spa Excelsior

Number of reviews per page
20
40
Top reviews
Steve
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was amazing. Place is clean and the spa area is really nice.
Ajanthan
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great customer service
Jean-Marie
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Accueille et propreté Belle piscine et spa
Houda
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Une alarme qui se est déclenchée a 2h30 du matin , en plus s' est déclenchée 2 fois de plus fausse alarme. On aurait dû évacuer les lieux la première fois. Et on a rien reçu comme geste de courtoisie par l'hôte.
Carole
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Piscine pas peinte et mauvaise nuit à cause de l alarme pendant 20 min et 3fois durant la nuit donc très mal dormi la première nuit
Noëlla
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Chambre 218 introuvable. Les numéros 200 à 217 jusqu'au bout du corridor. Dans le coin Chambre 220. Pas de numéros 218 et 219. J'ai appelé à la réception , je ne me sentais pas capable de redescendre les escaliers avec ma valise car il n'y à pas d'ascenseur. On m'apprend que le 218 est au dessus des la réception. Restaurant, on me place tout juste vis à vis de l'air. J'ai dû demander pour obtenir une place plus confortable en haut de la marche. Stationnement. Il faut emprunter l'autoroute pour avoir accès au stationnement de l'autre côté de l'hôtel. Pas recommandable pour une personne âgée qui voyage seule.
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Jacques
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel, Artwork was nice. Room was clean. A little disappointed the breakfast wasn't included.
Clebert
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very nice place, good staff
Bruce
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I only wish it was pet friendly TV
Diane
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Très bon restaurant sans sortir
Julie
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Rooms are old, not may services.
Ronald
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Béry good breakfast
Kevin
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The pool and spa were over chlorinated. Most of the jets didn't work. I had escargot gratinee at the restaurant. It was terrible. Oily and the cheese was extremely low quality. I mentioned it to the waitress but nothing was done to remedy the situation. The main course was shrimp and two were not fresh and the rest were severely overcooked. For 100$, i was expecting a 5 star meal.
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Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Nice place, great hot tub
Alyson
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Perfect
Nancy
icon-with Friends
with Friends
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Yes for parking .food no, facilities is not the same at the advertised! Dont fall for the pictures
rana
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Parking was ok, a bit busy - front side full in the evening but can park in the back end.
Gael
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean room, nice bed, good jet tub and climate control. The pool and spas are great too. Not a modern hotel but comfortable + the staff is kind and helpful. Restaurant is not good and expensive, I recommend getting takeout elsewhere or eat at a restaurant nearby.
sebastien
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The night staff was rude. No clean up of the room in 3 night. Fridge broke down la night, they told me that because i use the hairdryer at the same Time… I have no haïr. Only one spa open and yellow water. Pool was under work last Day. Lot of noise coming from pool repair until 9:45pm. Dirty room, Even the enveloppe for tip was dirty. In general, was not what it use to be, this hotel is running down. Stay away.
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Michel
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

restaurant was kind of cold due to all the windows. Excercise area could use a refresh and better equipment.
Number of reviews per page
20
40

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