The hotel is situated in a quiet residential area about a 20 minute walk from Windsor Castle. The staff could not do enough for you and were extremely helpful. We had a few minor problems which were rectified within half an hour of reporting them and they left an apology note and some treats. Breakfast was excellent with a wide choice of hot and cold food, including toast, croissant's, pancakes, cereal, fruit, yoghurt and the usual cooked items. I would definitely recommend this hotel and will definitely stay again.