Four Points by Sheraton Edmonton Gateway

Explore Four Points by Sheraton Edmonton Gateway
8.8
Very Good
From 1,002 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.4

Service and Facilites

8.8

Traveler Reviews Four Points by Sheraton Edmonton Gateway

Number of reviews per page
20
40
Top reviews
Richard
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very good hotel, clean and well kept. Staff were excellent. Conveniently located. Nice restaurant downstairs.
Harry
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was to satisfaction, clean & friendly staff.
Samar
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A bit run down but comfy hotel
Victor
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location, service and ammenities.
Benoit
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10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I was generally satisfied with my stay. The hotel was clean, comfortable, and well located. The staff was courteous and the service was good. Overall, it was a positive experience that I would recommend.
JORSY
icon-with Children
with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I loved this hotel, it’s super convenient and well situated, that’s why I am so dissatisfied. Sadly, the standard of service has come down. I paid for 3 nights and they never cleaned my room; I contacted guest services and they informed me that they clean once every two days, it never happened before and they didn’t mention it during check-in or in the hotel information. They didn’t pick up the garbage or refresh the coffee during our stay and it’s frankly disappointing to say the least that I had to call for them to come and pick up the garbage. It was an amazing hotel but I guess it’s not anymore
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Henry
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6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

One elevator (of two) was out of service. A dead bug was on the window (inside!!). Coffee and tea were served in the lobby.
Jordan
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

J
Kimberly
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was clean, the restaurant was great!
Adam
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Decent hotel. Staff were terrible
Bobby-Joe
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hard parking spots
Sharon
icon-with Partner
with Partner
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Garbage outside dumpsters was very disgusting.
Robert
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very pleased with everything
Lan
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We asked extra amenities, the front desk don’t want to gave, bad service.
Robert
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Convenient location and very clean room
Susana
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Room are clean.
Janet
icon-Business
Business
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Good hotel great location
Grahame
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Easy and quick check in. Clean and spacious room and bathroom. Underground garage.
Gaurav
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The unprofessionalism and condescending tone if the front desk staff was beyond acceptable. The situation i was in was totally out of my control and the staff did not show empathy neither acknowledgement of the same while service delivery factorization was at its bare bottom. Lack of second elevator added to the issues with challenges going up and down.
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Jim
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Everything was great! Check in, staff we met in the halls, elevator, waitresses!! All were great! Nice clean rooms!
Number of reviews per page
20
40

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