8.7
Very Good
From 200 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.4

Location

9.0

Service and Facilites

8.8

People often mention about Crimson Hotel Filinvest City Manila
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Staff Friendliness (1)
Activity Option (1)
Taste (1)
Variety (1)
In-house Restaurant (1)
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Traveler Reviews Crimson Hotel Filinvest City Manila

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Customer reviews
G***t
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 week(s) ago
The room and hotel is good. But as an executive club room, it was woeful. Not worth a cent. Free mini bar was empty and the club food was always empty and not good. Perhaps even not fresh. They had water bubblers but the one on our floor was broken.
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Accommodation's Reply
07 May 2025
Dear G***t, Thank you for your feedback. We are pleased to hear you enjoyed the room and hotel overall. We sincerely apologize for any inconvenience regarding the executive club amenities and will take your comments into consideration for future improvements. Best regards, Erica Pagpaguitan Front Office Manager
Rukman H.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 44 week(s) ago
It's hard to find halal food on the breakfast menu.
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Accommodation's Reply
31 Jul 2024
Greetings! Thank you for your feedback. We apologize for the difficulty in finding halal options on our breakfast menu. We appreciate your input and will work on offering more diverse options in the future. Best Regards, Jens Isaiah S. Antonio Asst. Guest Service Manager
Guest
icon-origin-TRAVELOKA
9.0
/10
Reviewed 78 week(s) ago
Bathroom cleaning needs to be improved before guest checks in.
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Accommodation's Reply
23 Dec 2023
Dear Iskandar S, Thank you for taking time to share your valuable feedback. We sincerely apologize for any inconvenience encountered during your stay. Your feedback will be shared to our Housekeeping Team for better improvement. Once again, thank you and we hope to see you soon. Sincerely, Erica Pagpaguitan Front Office Manager
Dianne E.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 79 week(s) ago
Fantastic staycation experience! Excellent service, accommodation, and amenities. Worth it!
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Accommodation's Reply
29 Nov 2023
Dear Dianne E, Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team. This will help us continue to strive better to our guests. If you have any additional information about your recent stay or how we can improve our services, please do let me know. Once again, thank you and we hope to see you soon. Sincerely, Erica Pagpaguitan Front Office Manager
Hayde
icon-origin-TRAVELOKA
9.7
/10
Reviewed 102 week(s) ago
It 's a great place to stay with your family. Nice view from the room that we have stayed. We are willing to return.
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Accommodation's Reply
26 Jun 2023
Dear Mr. Abedejos, Thank you for taking time to share your feedback as it is valuable to us as we continuously strive to improve our services and provide the best possible experience to our guests. We are delighted to know that you had an excellent stay. If there is anything else we can do to make your next visit more enjoyable, please don't hesitate to directly reach out to us at any time. Once again, thank you and we look forward to the opportunity of welcoming you back soon. In the meantime, we wish you to be well and safe. Sincerely, Ross Simbulan Assistant Front Office Manager
Marichelle S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 114 week(s) ago
Had a great stay. The kids had so much. The room was very clean and relaxing. Most of all the staffs were so courteous and friendly.
1 people find it helpful
Accommodation's Reply
30 Mar 2023
Dear Marichelle S, Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know. Once again, thank you and we hope to see you soon. Sincerely, Erica Pagpaguitan Front Office Manager
Maria R. M. C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 148 week(s) ago
Service was excellent and accommodation was great. Perfect staycation for the family.
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Accommodation's Reply
05 Aug 2022
Dear Mr. Rogenne C, Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know. Once again, thank you and we hope to see you soon. Sincerely, Edgar John Lopez Asst. Front Office Manager
Nica A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 148 week(s) ago
Awesome stay! My kids enjoyed our stay ♥ very generous breakfast.
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Accommodation's Reply
04 Aug 2022
Dear Ms. Nica A., Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know. Once again, thank you and we hope to see you soon. Sincerely, Edgar John Lopez Asst. Front Office Manager
Mark L. D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 154 week(s) ago
Everything is perfect, I would like to thank Ms. Erica very accommodating. All of the front desk representative are well mannered, friendly and professional Sir Cec Cabral, Ms. Shiena Avellana, Sir Meljun Villanueva and all of them. They will consider you as a family. Kaya po babalik at babalik kayo sakanila. I want to commend people from cafe8 especially sir Rhon and Sir Rustie also Jona and Lester. Also all the lifeguards very friendly and very safe kasi ang dami nilang nag babantay sa swimming pool area. Housekeeping team I am thankful also very fast, efficient and friendly so please respect them very hardworking people. Bellboy service sir Marwin/Darwin and all of them are perfect! Also the transportation service team and even the security are well mannered. Thank you again Crimson one of the best hotel in Alabang and very delicious croissant please try! I love everything. See you again!
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Accommodation's Reply
24 Jun 2022
Dear Mark, Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team. This will help us continue to strive better to our guests. If you have any additional information about your recent stay or how we can improve our services, please do let me know. Once again, thank you and we hope to see you soon. Sincerely, Erica Pagpaguitan Front Office Manager
Mark L. D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 154 week(s) ago
Everything is perfect, I would like to thank Ms. Erica very accommodating. All of the front desk representative are well mannered, friendly and professional Sir Cec Cabral, Ms. Shiena Avellana, Sir Meljun Villanueva and all of them. They will consider you as a family. Kaya po babalik at babalik kayo sakanila. I want to commend people from cafe8 especially sir Rhon and Sir Rustie also Jona and Lester. Also all the lifeguards very friendly and very safe kasi ang dami nilang nag babantay sa swimming pool area. Housekeeping team I am thankful also very fast, efficient and friendly so please respect them very hardworking people. Bellboy service sir Marwin/Darwin and all of them are perfect! Also the transportation service team and even the security are well mannered. Thank you again Crimson one of the best hotel in Alabang and very delicious croissant please try! I love everything. See you again!
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Accommodation's Reply
24 Jun 2022
Dear Mark, Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. Your very good comments will be shared to the Team. This will help us continue to strive better to our guests. If you have any additional information about your recent stay or how we can improve our services, please do let me know. Once again, thank you and we hope to see you soon. Sincerely, Erica Pagpaguitan Front Office Manager
Cindz S. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 157 week(s) ago
Nice place and very accommodating staff.
1 people find it helpful
Accommodation's Reply
24 Jun 2022
Dear Cindz, Thank you for taking time to share your valuable feedback. We are delighted to know that you had an excellent stay. If you have any additional information about your recent stay or how we can improve our services, please do let me know. Once again, thank you and we hope to see you soon. Sincerely, Erica Pagpaguitan Front Office Manager
Mischelle C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 159 week(s) ago
The bed was comfortable. The room was spacious and clean. The staff at this property are great.
1 people find it helpful
Son y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 160 week(s) ago
The hotel is great. Carpeted. Clean rooms. Good food and amenities. Allows special requests from guests. The queue for check in and check out takes a long time, though, like an hour or almost an hour. They should add more people in the reception area to address this. Also, clients should be informed beforehand that the use of the pool is not unlimited. The schedule is only from 9am to 5pm although during my stay they added more hours since there were a lot of guests. You are just given one hour per guest to use the pool and you have to book the schedule with the operator.
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1 people find it helpful
Marie A. L.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 161 week(s) ago
We reserved 2 weeks before our desired schedule. The bed we chose was a king sized bed. But when we arrived and checked in, I got surprised because they ran out of available kind sized bed and offered us 2 single beds. There was also a voltage and power fluctuation during our stay. We woke up in the middle of the night due to the warm temperature.
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Davey F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 163 week(s) ago
My kids had a great time and experience!
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Helen S.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 271 week(s) ago
It’s really a five star experience.. I wanna do it again.. Ps. Ganda ng slippers.. 😊😘😍
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RADNEY R. C.
icon-Family
Family
icon-origin-TRAVELOKA
5.5
/10
Reviewed 273 week(s) ago
wifi s*cks missing toiletries long queue for check in buffet breakfast is ordinary
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richmond
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 276 week(s) ago
had great experience, the staff is very accommodating and fast checked in.
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Lizaflor Guevarra
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 276 week(s) ago
It was an awesome stay with my family. Well greeted by the staff as soon as we arrived, front line desk officer was able to make sure that our check-in was smooth— smiling all throughout our stay.
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Jen D. L.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 282 week(s) ago
my husband left his pants and belt in the room but the customer servce told me that they did not see any pants after we left but my husband is super sure 100% that its in the cabinet. I am planning to have the cctv check
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