Rooms clean

Good stay

very good room.

Edvaldo was amazing. He took care of us during breakfast and was very attentive. 10! Arthur also took great care of us and Maria made great omeletes and scarmbled eggs! Thank you. OBRIGADA!

Great staff, outstanding breakfast and location. A very minor reservation error after I added one more day but immediately resolved at the front desk. Good value but if you want really modern, fancy rooms there are better options but at higher prices. For me, a very good balance between value, location and comfort.

Ok

Stayed many times at Vitoria. Best hotel in Campinas

Liked the location. Are was safe and quite after hours. Breakfast was included and had a great variety of foods to choose from. Bathroom cleanliness could have been better. Overall a good week long stay.

On the surface, this hotel might look like a great option for a stay in Campinas, however, the reception crew for the afternoon hours of October 10th/2025 were strangely snob and unfriendly. The panoramic view room is an illusion they sell. It is simply a room with large windows that does not justify paying the extra fee. Stained upholstery(couches)in room, hairs in shower, only one bath towel per guest, breakfast with not-so courteous personnel (not to mention the lack of breakfast-like food variety that is usually found in similar hotels in the region). Additionally, a few actual guests of the hotel were plain rude and impolite which made our stay extra unpleasant. The aggravations and extremely uncomfortable experience we went through during our short stay, prompted me to write this detailed review in order to warn other future guests hoping they will find alternate lodging options and avoid booking this hotel at all costs. Maybe this hotel was a great stay option in the past, but that reality has changed drastically.

Beautiful hotel with lots of restaurants nearby within walking distance. staff was very friendly.

The hotel has good restaurants and great rooms space! But need some updates

I loved the breakfast and staff. I really enjoyed my stay there.

very nice pls to stay

Great breakfast and service

Great location and very good service.

Muito bom

The hotel was excellent. Primarily, the staff was extremely friendly and helpful. Very responsive to any needs or requests. Took the time to help with whatever they could. The hotel and rooms were very clean.

Wonderful, the grand suite is spacious/clean and the staffs are professional and nice. Campinas doesnt have many options for foreigners like Sao Paulo does, but Vitoria Concept can easily be said that it meets the standard many of us are use to back home.

It was good! I recommend it.

People working front desk very smart and very knowledgeable especially Miguel help me during my time at hotel!