The breakfast was terrible. Worst breakfast I’ve seen in an EU hotel. There was blood on the sheets. There was a roach in the room.

Great hotel, clean room, friendly staff, beautiful views of Lac Léman.

Clean roon

It was such a pleasure staying at this hotel, and the views of the lake from the balcony were stunning. I would absolutely return here on my next trip! Highly recommend!

The location was excellent and the view of Lake Geneva. Close to good shopping and Train Station.

Nice, clean, deluxe amenities. Excellent breakfast. Great location too.

All around excellent hotel. Would stay again with no doubt.

The room was nice... clean and quiet, but would benefit from blackout curtains as the room was very light as soon as the sun rose. Staff were quite rude, including at check-in and at the bar... I was ignored multiple times.

Great property by old town. I had a Lakeview room which was wonderful. I cut my foot on some broken glass in the room which was unfortunate but otherwise nice facility.

Not so good and I would not stay again

Stayed in this hotel for a number of nights. I had booked one night by mistake the week after the original stay and hotel refused to give me a refund. Better hotels to stay in for the same costs - Carlton is better.

Centrally located. Nice and professional staff. Good price. Exceedingly clean. Close to the Metro stop. Kinda perfect. We ate great Lebanese, Vietnamese, and traditional Swiss food all within five minutes of this hotel. Very cool area of town. Make sure to check your messages and notifications in the hotels.com app a few days before check in for your free Lausanne travel pass. We didn’t realize we had the pass in our phone when we arrived in Lausanne, and took an Uber from the port to the hotel. No big deal, but we could have just jumped the Metro for free if we had realized we had already received the pass.

It's great location. Property is in good condition.

The hotel was in a perfect place to visit Lausanne. It’s was clean and had a great breakfast. My only issue was the front desk staff could be a little more friendly. 😐

It is clean and we had a beautiful view of the lake.

Enjoyable

The room was comfortable and clean.

Overall good place in a central location.

Rooms are clean but the staff is subpar

Overall an excellent place to stay in the heart of Lausanne.