The hotel is run down and it shows. But it's location and views of the sea are excellent. The staff were responsive but not particularly friendly. Nobody asked us how our stay was. Breakfast is ok. The breakfast room faces the sea. But all the windows were closed and all the curtains drawn making the room extremely hot and uncomfortable.

This is a beautiful hotel with breathtaking views and a great location. Our room was large (compared to some European hotels). The bathroom was new. The pool area is gorgeous, again spectacular views. The bar area is nice and there was a piano player in the evening. Valet parking was terrific. Breakfast was great. Only reason for 4 versus 5 is that the hotel is a bit tired. However, when compared to €2600 of San Domingo Palace, this is a gem.

Nice hotel at the perfect location just at the start of town. Also close to the main public parking. Definitely dated and needs a refresh but overall all comfortable and cle

Did not use

Everything about the place is excellent. Beautiful hotel with gorgeous views. Highly recommend.

What used to be a grand hotel in Taormina is now a rather dated and worn out hotel showing its age. It needs a makeover! That said, there are great views of Mt Etna and the sea and the hotel is centrally located near the Greek theater and the public park, many shops and great walking and streets to explore nearby. Breakfast was rather lackluster but good pasties. Nothing spectacular at the hotel. Rather tired and old.

Very helpful staff, spacious clean rooms and great location with fantastic views

Reception staff were friendly, restaurant staff cold but attentive. Breakfast buffet was very nice. There was construction throughout our stay on the floor below us. Loud hammering and sawing starting at 9:00am which continued until 3:00pm. Hot water was not available in the late evening, which made for an unpleasant shower two nights of our stay.

It was a well run establishment. Every detail was well thought out and attended to. Therefore nothing stood out it just felt perfect.

Menu was fresh. Basic options

The location is excellent. The staff are excellent, very helpful and welcoming. View of Etna sunrise and sunset, with cocktails (Taormina) should not be missed. Hotel has old school charm. Room was comfortable with great views. Breakfast is very good with a wide choice of food.

Air conditioning was very dated and seemed pretty weak- and it wasn’t that hot when we stayed there in early October. Also TVs were small for room size and the streaming services didn’t really work effectively because of limitations of the WiFi system. Loved the high ceilings and grand old hotel style furniture, furnishings and feel

Place is magnificent location and the rooms were spacious and nice.

Cool old school classic Italian hotel. Pool and garden area is amazing! Staff friendly and helpful. A nice oasis in a sea of tourists!!

Had the most amazing stay in Taormina, the hotel was not only conveniently located, but it was very friendly and lazing by the pool is a must!

Beautiful property the grounds are like a park with top not service

Has to be one of the most outstanding hotels I’ve ever stayed at the grounds our palatial and the service is second to none we’ve extended our stay twice so far

Classic Italian charm. Gorgeous garden and swimming pool. Easy walk to shops and restaurants. Amazing view of Mt Etna in front of the property. Paradise in Taormina.

The landscaping is beautiful and the view is spectacular! The staff was extremely helpful and pleasant. Highly recommended.

The Excelsior hotel allowed you the opportunity to experience that of a tranquil, relaxing venue It was as if you go back in time, to a time that we as individuals once knew how to relax and enjoy the beauty of our surroundings… If you like the old world charm, this is a place that you must stay If you’