The breakfast experience was exceptional, in terms of quality and plated service. We had fresh juice, fresh yogurt parfaits and a variety of pastries and breads. This was just the beginning; as we were then order our main entree from the menu, giving us a choice of an English-style breakfast, or one with smoked salmon to accompany eggs cooked to order. Marvelous!

Unfortunately we didn't sample the restaurant due to time constraints but the hotel was niice and staff was very accomodating.

Fierro is one of the best hotels I’ve stayed at. The rooms were clean and spacious. The front desk was extremely helpful and easy to communicate with through WhatsApp. And the restaurant! The breakfast was incredible and included! We also had dinner one evening where it was just as amazing. Five stars!

The breakfast was exceptional. The staff were very helpful and accommodating! Fantastic boutique hotel in Palermo.

Breakfast was amazing and the staff is excellent!!

Service was great. Shower pressure fantastic. Staff remembered my name throughout stay.

Great location! Staff was great and the room was spacious and comfortable.

We had such a wonderful stay here whilst on holiday in BA. The staff were the difference, so friendly and helpful, made the stay even more enjoyable. Felt like a boutique hotel with all the trimmings, would recommend for anyone looking for a lovely hotel.

The shower in our room was terrible to use. It would fill up after only a minute or two of using it. We asked for it to be serviced and it was only marginally better after that. It made our stay unpleasant as it was hot out and showering was not relaxing.

Fabulous stay thank you The breakfast was amazing, and the added touch of a to go breakfast on our early morning check out a nice touch. I would only suggest more sustainable packaging for the to go breakfast please

Did not use either

Staff were great. Laundry was expensive

We absolutely loved our stay here and would happily book again. Highlights: Fantastic location — right in the heart of everything you’d want to see and do. Large, spacious room with a very comfortable bed. Air conditioning worked perfectly (a huge plus), and the TV included Netflix. What truly sets this property apart, though, is the staff. Every single person we interacted with was warm, welcoming, and genuinely helpful. Robert at check-in was especially great — he kindly accommodated our request to switch to a room on the other side of the property without any hassle. Breakfast each morning was delicious, and the servers were consistently friendly and attentive. Special thanks to Tanya for starting our days off on such a positive note. One small area for improvement: While everything was clean and the room was spacious, a bit of modern updating would really elevate the overall experience. That said, the comfort, service, and location more than made up for it. A wonderful stay all around.

Hotel was clean and staff were extremely helpful. Short walk to metro.

Room was amazing super clean modern decor. Bed was the most comfortable bed we had stayed in the whole trip.. the staff were fantastic and very helpful. They pointed us into better restaurants than the ones we had booked and the breakfast staff were so happy and pleasant and made our experience even better. The breakfast itself was delicious as other reviewers have noted. I think this is a great value and highly recommend this hotel. The only con would be that it was a little bit noisy in the morning because we were facing the street, but it wasn’t a big deal.

Great hotel

excellent service! rooms are clean and spacious I would stay again Breakfast is from 7:30am until 3 pm a plus for people who wake up late

Spacious, clean and orderly room. Good location. Excellent breakfast.

This hotel is gorgeous, good amenities, the restaurant, the food delicious but the most important is the staff ,the girl.in the front desk (coral)definitely is the best,we are going to comeback next yer for sure

Clean well maintained rooms Friendly staff and nice neighborhood