Staff were excellent and helpful.

The rooms were very clean and modern.

The room was in great condition. The food in the restaurant was tasty. Staff were very helpful in securing taxis, etcetera, and genuinely wanted to be sure everyone had a good time. The only downside was the WiFi was slow. I wasn’t able to do my Zoom meetings. Instead, they became phone calls. I would definitely stay here again if visiting Santiago at some point in the future.

The hotel and rooms are very clean. Staffcwete friendly and helpful whenneeded. Location is a short Uber to the cruisevship terminal. The hotel is walking distance to the old town sights suchvasvthe murals, artisshops and casual dining.

…

No phone. No face or hand towels. Feels like a motel.

Yes

The staff were the main positive about my stay as they were extremely attentive to my and my friends every need.

Smoking area and air conditioning would be nice

El hotel está bien, pero sugiero validar los procesos de recepción y limpieza. En el momento del check in, tuvimos que esperar más de 20 minutos. Adicionalmente, una de las noches no hicieron el aseo en mi habitación, regresé muy tarde y el hotel al parecer estaba en alta ocupación y no había personal de limpieza.

El área es muy peligrosa

Valparaiso is quite… particular

This hotel is located close to the port and a train station - spotted cruise, container ships and navy vessels. Walkable to restaurants, malls & tourist spots. Convenient for taking train journeys to Vina del Mar & other tourist attractions.

The property is ok, but the neighborhood not is safe, the hotel needs a latte thin to the conditions and the check in is sooooo slow

Nice hotel good location for exploring the town. The first hotel I've ever been to though that didn't have a 'do not disturb' sign for your door so if for whatever reason you have a late night and want to sleep in housekeeping are coming in regardless to wake you.

Overall very basic for the priced paid. Location was good to view the fireworks on new years, but the prime to go with stay for New Year’s Eve was not worth it. Beds were too soft. Only two towels and a floor math in the bedroom. Only a tv, safe and one chair. Very, very basic. Also, food selection small only pizza and h and cheese sandwiches to select from for dinner. If omit staying for a day the this hotel is close to the safe tourist area… otherwise, spend the money and stay at Viña de Mer… because there is nothing to see on Valparaiso

Amenities in the rooms were so so. We knew the area is in the center with not the best neighborhood but had excellent views of the fireworks for New Year which is she we booked it. Close to the cerro neighborhoods which allowed us to walk around and close to the train station which took us to Viña del mar

Fun. Nice views. Super convenient.

Incredibly noisy at night. Staff was responsive to noise but a lot of partiers go here. One morning I received a knock and thought it was housekeeping but actually it was a man wearing only underwear? Extremely bizarre

Excelente ubicación. Desayuno variado.