Overall, the stay was decent and the hotel met my basic needs. The property felt safe, and Orocasio was especially kind and helpful, which I really appreciated. However, my experience at the café was uncomfortable due to one staff member who was unnecessarily petty and unprofessional. I suggest retraining or educating staff that guests pay to stay at hotel and because of this interaction, I likely wouldn’t stay here again, though aside from that issue the hotel itself was fine.

Friendly staff

Our stay was absolutely wonderful. What truly stood out was the exceptional service from the entire team, everyone was incredibly kind, attentive, and professional, making everything effortless for us. The hotel was always very clean. The atmosphere was warm and inviting, perfect for a relaxing and romantic getaway. Our room was immaculate and beautifully prepared with a thoughtful romantic setup, which made our experience even more special. The breakfast was truly outstanding, delicious, fresh, and healthy. The pool and the entire boutique setting were simply beautiful. We wholeheartedly recommend this hotel and would gladly return!

Room was great. Staff was great. Breakfasts were great. Lots of good restaurants nearby.

The room was perfect, including a great private balcony. There is a wonderful included breakfast and afternoon snacks. The staff was extremely helpful. The location was also superb

A beautiful boutique hotel. Lovely breakfast. Very relaxing atmosphere

Clean room, good food

Perfect location for a boutique hotel that has great charm and service.

Staff is extremely nice and responsive They were waiting for us at 3am when we had plane delay. Rooms are clean and comfortable. Location is convenient and quiet Would stay there again!

Excellent staff, great location. A true gem in an unassuming exterior. Highly recommend!

Outstanding, quiet and well appointed hotel. The staff was wonderful the location Divine.

The room was spotless, the staff were courteous, the breakfast was delicious, the location was perfect, the pool was beautiful. My one regret is that I could not stay longer.

Staff very helpful. Reception staff gabe good recommendations for restaurants and things to do and even made bookings and reservations for us.

Lindo hotel, excelente desayuno y servicio, pero deberian limpiar mejor, sali con alergiabpor el polvo en la habitación

Very efficient and friendly staff. Slick design and comfortable spacious rooms. Superb location in heart of Palermo

Beautiful, high quality, boutique, hotel, with a lovely dining area and infinity pool. Rooms nice sized and well furnished, and very clean. Great spot!

Amazing location in the heart of Palermo Soho. Cool boutique hotel design. Friendly and efficient staff. Great place to stay

Property is quite old and run down, lift is super slow, and the reception told me I didn’t have WiFi so it’s my iPhones issue???? Not the case! But on a positive it’s a great location in a great area, just don’t say you have WiFi when you obviously don’t!

Lovely room and staff, perfect location.

Great location and food selection, and staff were very accommodating