8.2
Very Good
From 104 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

8.0

Service and Facilites

8.8

Traveler Reviews Hotel Excelsior

Number of reviews per page
20
40
Top reviews
Nick
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was clean and staff kind and helpful, however on our last night on returning from beach( have to use an underpass) my wife tripped and fell in an unlit underpass which has terrible steps and awkward to use even in daylight. I would suggest you choose a different hotel as the only access to the beach is via this underpass
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Mylene
icon-with Partner
with Partner
8.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

Used the hotel as a stopover coming off the ferry in Brindisi. Comfortable hotel, but AC was not working too well. Parking on the hotel grounds could get a bit tight during peak season unless they have an overflow lot somewhere.
Bill
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Comfortable place and front desk staff was friendly and helpful. Very good breakfast and again, friendly helpful staff. Beach was close and had a nice walking/biking path. Looks like a good summer location.
Joanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 226 week(s) ago

Expedia Group verified review

Nice hotel. Little bit of a trek to the beach. Breakfast was fabulous!!!
Marcin
icon-Business
Business
6.0
/10
Reviewed 240 week(s) ago

Hotels.com verified review

Pretty dated hotel, late 90’s. Definitely needs updating. Good location. Restaurant not opened off season for dinner. Breakfast served though. Friendly staff.
Helen
icon-with Partner
with Partner
8.0
/10
Reviewed 321 week(s) ago

Hotels.com verified review

Good overnight stop, staff excellent
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 366 week(s) ago

Expedia Group verified review

How to say and in service by the staff both of the front desk and in the restaurant
Alex
10.0
/10
Reviewed 416 week(s) ago

Expedia Group verified review

Nice hotel close to the beach. Semi modernized and clean facilities. Very nice place.
Lisa
icon-Family
Family
10.0
/10
Reviewed 424 week(s) ago

Hotels.com verified review

This hotel was very nice. It was ver clean. Great pool. Great rooms. Seems to have been newly remodeled.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 429 week(s) ago

Hotels.com verified review

Hotel was comfortable and staff were lovely although not much English was spoken. They were very helpful and tried their best. Quite a distance from Vasto old town so a car is handy. Walking distance to beach however quite shallow water in this area. Pool was large and grounds area was nice. We had quite a large balcony and Room was comfortable. Large shopping centre with supermarket and H&M store about 5-10 minute drive away.
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Verified traveler
10.0
/10
Reviewed 496 week(s) ago

Hotels.com verified review

great stay. Great free breakfast. terrific staff
Guy
8.0
/10
Reviewed 582 week(s) ago

Expedia Group verified review

We arrived on a day with rain, during the peak of the Italian summer holidays, so this appeared to mean there were lots of families at a loose end. This impacted the first impression of the hotel as we entered to be greeted by a number of people sitting around in the spacious lobby, with a TV blaring children's cartoons. (Quite a contrast to the serenity which reined the next afternoon when we left.) The hotel is sleek and minimalist, with the feeling of a spa, which meant it had lots of nice facilities, such as a lovely swimming pool and stylish furniture, but this style did also tend to push the rooms into characterless and stark territory. This combined with our initial welcome didn't set the hotel off well, but with access to a private section on the beach and the lovely town of Vasto nearby, in good weather it would provide an excellent base for a sunshine holiday.
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Andrew
icon-Family
Family
4.0
/10
Reviewed 584 week(s) ago

Expedia Group verified review

Be careful if you are a family and are booking this hotel as it says it has a living room in the deluxe double room. We booked solely for this reason but there was no living room. When we asked the hotel they said that there were only living rooms in the suites. I called Venere and they arrange with the hotel to upgrade us to a suite. The suite had more room however the bed was 2x singles pushed together to make a double, was rock hard and uncomfortable. We felt this hotel lacked the most basic of services like a phone that we couldn't use, no laundry service and mini bar was half stocked. The shower and sink didn't appear to be cleaned with half used soap still there. Externally the hotel looks shabby and rundown. The Food was pretty good and there was plenty of it. Pool & outdoor areas was good. Overall we would not return to this hotel.
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Verified traveler
4.0
/10
Reviewed 639 week(s) ago

Hotels.com verified review

No free wifi, buying wifi is not cheap. Rude arrogant front desk staff. Some hidden extra 'tax' that the hotel adds (not a government tax). The street is quite grotty but if you walk around the back of the hotel it's better. I had my phone stolen out my bag at night one street away from the hotel, so not great from that perspective either. Only thing in the hotel's favour is a decent sized room and cleanliness, but I wouldn't go back.
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Verified traveler
10.0
/10
Reviewed 681 week(s) ago

Expedia Group verified review

Staff was excellent. Very helpful and accomodating
Garett
8.0
/10
Reviewed 690 week(s) ago

Hotels.com verified review

This was a nice stay for a night, clean and the staff was very attentive. We really enjoyed the restaurant, pool and access to the beach. Clearly the nicest hotel in the area. Molto bene!
Sara
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Struttura situata in posizione strategica per visitare la zona. Bella piscina (obbligo di cuffia), molto utile il servizio di noleggio biciclette gratuito per chi soggiorna con formula hotel. Note dolenti: pulizia scarsa (sotto al letto non è stato mai pulito e c’era veramente molto sporco), pessima manutenzione (i porta asciugamani si staccavano in continuazione). Servizio bar lento, colazione non eccelsa (poca varietà di scelta). Personale gentile.
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Massimo
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Ero già stato in passato ed è sempre una conferma, ambiente tranquillo e piacevole. Parcheggio comodo
Axel Guillermo
icon-Leisure
Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The property is close to the train station, but 10 minute drive from Vasto
Fabio
icon-Business
Business
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Le zone comuni accettabili ma le camere bocciate completamente per la pulizia, cattivo odore del bagno privo di finestra, mobili rovinati ed usurati, tende sporche e bucate, pavimento in resina completamente rovinato….assolutamente bocciato
Number of reviews per page
20
40

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