Overall Ratings & Reviews Courtyard New York Manhattan/Times Square West

Loved the place and service eventhough room too small but it's New York of course

This hotel never disappoints. Its clean and the rooms are modern with lots of USB A and C plugs for computer devices. My room appeared to have been refurbished from prior stays. The staff was very friendly. We like this hotel because of its proximity to both Times Square/Broadway shows and Penn Station, since we often travel to either NJ or EWR at the end of our stay. Will stay here again.

Great location, staff ver friendly

Very central for walking to many places as time square, central park, 5th ave, masison Square Garden, lots of train stations... The vessel building... you name it. Very clean and food downstairs is also food.

Great location, but definitely best if going to an event to the MDG, within walking distance. Room size very large for NYC standards! 4 people in a 2 queen room with plenty of space. Good service.

The hotel itself was great, surrounding properties so so

Great stay

Very clean. Rooms did not seem as tiny as other NYC hotels I've stayed at. Great location - close to Penn Station.

Jeffrey (front desk check in and help with rewards program) and Aaron (bag check and directions) were super stars in customer service. Really enjoyed interacting with them and their colleagues at this property!

The staff is fantastic . Every one we encountered were polite and helpful.

Allowed early check in. Really appreciated.

Great stay but room was never cleaned so we had to ask for towels and coffee refill which they provided promptly

The property was well maintained. The staff was efficient with my needs.

Perfect

Great location if you need to catch an early train. Hotel very basic.

Property was fine for the location, and was a good value for a last minute booking. This area of Manhattan is not the cleanest, but nothing to do with the hotel.

Stay was great. Room was very small

The staff was wonderful. I do wish there was room service and that the restaurant had a better selection. Kind of sparse. But overall, worth the money.

Very good sized room for New York City and well located. The usual Marriot comfy beds, too. Only small downside is the thin walls but then the guy in the next room was very loud and I now know his life history.

Loved it!