Overall Ratings & Reviews Hampton Inn Cotulla

Good room

Great experience

Fair

The condition of the hotel was great. The facility was very nice. However, the customer service really sucked. They were very rude and it seemed as if they hated their job.

Good

Very satisfied with our stay. Clean , friendly & good service

Friendly staff

Exceptional like always ive stayed at this hotel a few time every year when i travel to mexico

First time here. It was a positive experience all around

Nice place to stay

Check in process to 45 minutes since the room they gave me had not been cleaned. Finally gave me different room. no one entered the room so came home to a messy room. Other hotels in area clean and give towels when you are there multiple nights

Stay one night and room was clean and complementary breakfast was good

Very clean. Staff was wonderful.

Noah at the front desk. He made check in a breeze.

The staff was extremely friendly. We enjoyed our stay.

As usual, the people in the property makes the diference, friendly, willing to help you.

I had reservations for a king bed when I arrived the desk host told me they did not have a king room available so they would get us a double bed. It was a special trip for my wife and myself. Although the double beds did work for us it was a disappointment knowing that what I reserved through the hotels site isn’t a guarantee. The front desk told me that there was nothing he could do since I booked through Hotels.com.

Breakfast was great and the personnel were very friendly,the gentleman that checked me in on Monday night was great.good job!

there was no cold water!!! water was super hot!!

Top notch Hotel with very friendly staff and excellent service. Hot coffee 24 hours a day!!