The staff was great and the room was lovely. The hotel’s closeness to the train station was great!

Friendly staff

The service and staff are excellent and take care of you. Internally, the property needs updated with furniture, fixtures / fittings and decorated.

We booked this hotel, with price $134 from expedia, but we were charged more than $134, when we asked the receptionist, he said that his price is correct, we showed him our expedia hotel confirmation, he did care. Very disappointing. We won't come back and book this hotel anymore.

Love the historical location. Easy to the train or bus. Sad the elevator was not working.

Comefortable and pleasent stay and an enjoyable 3 day break away from the UK,Hotel is situated just across from the Railway Station and a few minutes away from centre of town ,Hotel staff were very friendly and helpful ,the Hotel is old and dated but comfortable to stay and the breakfast was very good,i would return to stay again if ever in Venlo.

The rooms are basic but clean and the staff were very friendly. The breakfast was good. Was an easy walk into town

A different room to my previous stay, yet although smaller it was acceptable nevertheless. Bed comfortable. Breakfast every day from 7am, is good for a traveller like myself. The provision of hot food at breakfast was much appreciated. Staff were attentive when required.

Located opposite the rail and bus stations and a short walk to the town centre, it's very convenient. The character hotel was very welcoming. The single room was a decent size and comfortable. Only a small pillow was provided ( a huge square one was in wardrobe). Bed was ok and I slept well. Breakfast was a delight with hot and cold fare. Though replenishment wasn't always timely. Staff busy but helpful. I enjoyed my stay m

Affordable, quality breakfast, great location especially if you’re using trains to move around the Germany/Netherlands border, plus Venlo is a beautiful city in its own right

I left my bag with our pocket money and all our passports where we had our breakfast in the hotel. After 20 mins one of the staff came and returned my property intact. Thank you to the staffs that day.

The restaurant was amazing. Top quality cuisine.

The food at the restaurant was pleasing to the eye and delicious. We tried all the appetizers. The room was dusty and carpets throughout should be replaced. Overall I would eat there again for sure. They would need to update some things in the hotel itself for me to stay again. Staff wanted to assist with whatever they could and were super helpful.

The Hotel was worn out to say the least. The rooms lack mosquito screen, so since no air-conditioner, you have to open the windows, and all kinds of insects fly in. It has a great location, across the street from the train station. breakfast is tolerable.

On entering the hotel we were greeted at reception warmly There was an issue as the booking which was made on my phone had not yet reached the hotel but the gentleman on reception was ultra professional and got us booked in with no fuss He was helpful with directions to the town and places to eat On our return we were greeted and were made welcome at the bar The chefs from the kitchen also came through to talk with us and made the whole stay pleasant

i would expect much more for this price. Old hotel needs a renovation

Came for an overnight stay to watch VVV Venlo at football. Free parking was ideal. And it is literally 20 metres from the train station. Room furniture was dated but served its purpose and it was comfortable and spotlessly clean. Breakfast ok however the restaurant food at night was very impressive and i would highly recommend.

Hotel needs updating

Hotel was comfortable and friendly, food good and plentiful helpings

friendly staff , reasonable breakfast,