The staff was wondering

Outdoor pool was wonderful. Rooms spacious and well taken care of.

Clean and spacious Room, great location, helpful and friendly staff.

Muy bien ubicado, muy libdo edificio , bien decorado, servicio amable. Super eleccion

This hotel has a ton of character and is one of the coolest I've ever stayed at with a UNESCO designation. Staff was friendly, the water facing view from the room with the square below was really cool, and it's in a central location. Beds were a bit on the firmer side and pillows were really wide. Wish we could have stayed longer.

Wonderful hotel. Excellent staff. Very Welcoming. Will definitely be back.

The location of this hotel is excellent and the style of the rooms and lobby are very nice. Showers however leave something to be desired. The water pressure was intense and the temperature was constantly changing.

Comfy bed. Was quiet despite being in a touristy area.

The vibe of this hotel is great. The rooms were well designed with nice shower and balcony. The outdoor pool wasn’t too busy and a nice place to relax. A lot of places to sit inside and outside here. The food was pretty good as well. Only downside was it’s very loud outside at the plaza with parties, so you will hear that noise at night.

I absolutely love the room. Staff super nice and friendly. Pedro Mandinga is a bar right across from the hotel is it was awesome. The breakfast.. omg!! Soooo good! Try the mimosas 😊

We stayed in the Jardin Room—and it was absolutely worth the extra money. Having a balcony overlooking the square out front was unreal, and the private terrace on the other side of the room made it feel like you had your own little escape within the city. The ceilings are incredibly high, the space is generous, and the whole room blends old-world character with modern touches beautifully. It’s just a really stunning space. The service from the staff was amazing across the board—everyone we interacted with was welcoming, attentive, and genuinely helpful throughout our stay. The area around the hotel in Casco Viejo is one of the best parts of staying here. There are so many great spots for food within walking distance—everything from casual cafés to really well-done restaurants. You could easily spend a few days just trying different places around the neighborhood. The bar scene is just as good, especially the rooftop spots. Being able to grab a drink while looking out over the skyline and the water is a pretty unique experience. The history in this area is what really sets it apart. Walking through the streets, you’re surrounded by restored colonial buildings, plazas, and landmarks that give you a real sense of Panama’s past. We also did the Panama City Hop-On Hop-Off Bus, which was a great way to see more of the city in a short amount of time. We felt very safe staying in the area. It’s well-patrolled, busy, and full of people throughout the day and evening.

Everything was fantastic except the hot water situation. We stayed 5 days and only had hot water for two days. It was due to a broken pipe underneath the building. They worked hard to fix it, but even after the repairs, hot water was limited. Desk staff and especially Porter Angel really worked hard to make our stay enjoyable.

Great location, a bit dated, rooms are small as is the pool

Large room, beautiful old decor. Loved the jazz club next door!

Great breakfast options.

Beautiful atmospheric hotel. Perfectly located

Staff excellent and very helpful

A lovely hotel in the center of old city. But if you like sleeping this may not be the place for you. Hotel is surrounded by nightclubs on all sides which don’t close until 4 am (music is often so loud you can feel it). And at 6:30 am the bells begin every 15 minutes. Tremendous hotel, staff and location if you can sleep through a rock concert!

Disappointed. Booked a premium room , 101, and was given a handicap room where the shower water sprayed all over the floor. Guests should be told if a handicap room is given. In addition, there was a loud noise every 45 seconds that would run for about 30 seconds under the floor. i believe it was the AC for the lobby below. Very annoying. Discussed both issues with the front desk and there was no action.

Wonderful!