The bed sheets were dirty and very itchy. The hotel was too old. There were no shower stalls, so I had to stand in the tub, which was very inconvenient. When I checked in, they didn't give me instructions on how to use the breakfast facilities or anything else that was shared on the website.

I was able to check in early, which I'm very grateful for. The Wi-Fi was a bit slow, but the staff were friendly.

Wifi is weak so I can't work. Hope to improve the network for customers

Phòng đẹp, nhân viên siêu nhiệt tình. Buffet ăn sáng ngon.

Đồ dùng hơi cũ nhưng mọi thứ khá là sạch sẽ Diện tích khách sạn rất là rộng, khách sạn to Phòng ốc và bên ngoài đạt chuẩn 4* Nhân viên chuyên nghiệp Gần trung tâm

Tuyệt vời tại đây. Nhân viên phục vụ đều good.

Staff were friendly and enthusiastic. The room is spacious and clean. If I have the opportunity to return to Hanoi, I will continue to choose to stay here and recommend it to my friends to experience.

Nice clean room. The reception team is dedicated and professional. Hotel in the center for easy transportation

The receptionist is very dedicated and attentive. 10 points for the receptionist. The minus point is that the staff at the breakfast counter talks quite loudly. One day the manager even had to remind them */ the bathroom area needs to be covered with anti-slip mats. Slipping because it is very slippery can be dangerous. Hotels near the central area are very convenient for travel. Will come back many more times when coming to Hanoi

The hotel is very beautiful and the staff is very enthusiastic, the food is good, the drinks are delicious, the hotel and rooms are very spacious and comfortable.

nhân viên thân thiện rất hữu ích phòng sạch sẽ

Although the room is a bit small, it is comfortable, clean, and warmly welcomed! The swimming pool used for children's swimming lessons is a bit noisy for staying guests to use…

The room is expensive but the air conditioner and water line are not good

Ở tầm này thì đây là lựa chọn tối ưu. Ở khách sạn này không thiếu thứ gì.

Professional enthusiastic attentive service, clean and quiet room, delicious food and good service attitude, staff speak good English

The four stars hotel without smart TV?

Sạch đẹp nhân viên nhiệt tình

Nhân viên thân thiện, dịch vụ tốt. Đáng để trải nghiệm

khách sạn đẹp, nhân viên lịch sự, sẽ quay lại

Fully equipped rooms. Breakfast is a bit small but very impressed with the male chef. Polite, careful.