Basic, no frills, bed for the night. Room was cold, thermostat didn’t work. Not feasible for a longer stay as there are no food or drink facilities in the hotel except a restaurant. The only drinking water is from a machine in the lobby, so even to get a simple cup of water one has to go to lobby. If one does book for longer and you like frequent tea or coffee like I do, take a travel hot water maker, a flask and a mug. No fridge in room to keep food, no glasses. I wouldn’t stay here again.

The rooms are super tiny, however the location was excellent and the service was decent.

Convenient location.

Great location, safe, front desk team is great, very helpful. All areas are very clean. I visit Santiago for a few days every year. This is my 3rd year booking Ibis Las Condes, it never disappoints me.

Great location, safe, front desk team is great, very helpful. All areas are very clean. I visit Santiago for a few days every year. This is my 3rd year booking Ibis Las Condes, it never disappoints me.

It was a great stay. The hotel is well located, it's clean (lobby, restaurant, bathrooms and the room). A/C worked fine. The room was a little tight but understandable for the rate. Staff was kind and helpfull. The bed was confortable Only negatives: the coffee was not good. tried all the different coffee based beverages at the restaurant but the quality and taste were not great. The wifi is also an issue, since it only gives you a 24 hour pass that requires that you sign in again after that period. If you don't remember to log in again every 24 hours you will lose connection. one tiny thing: There is a sign in the bathroom indicating to leave the towels in the floor if you want them washed. The sign has the word "COUNT" (the little details count) or something like that. However, the O in that word is styled so its longer and thiner. That causes an effect where the O in that word is kind of lost. And if you remove the O from the word count, it spells out a pretty strong word in english. Would be good to adjust the desing of the lettering on that sign.

Nice safe location. The room was clean. The staff were very friendly. The restaurant was good. Breakfast is amazing.

The staff was very helpful and friendly. The hotel is in a great area for walking.

Overall a great experience for the price. More than what you would get in many other places. Rooms are clean, breakfast is good, staff is friendly.

Staff is very nice

Good staff

all good

Clean rooms, attentive staff.

Excelente zona de la ciudad

Everything was great. Locations, shopping, transportation, staff, food, etc. Just a little tiny comment about the bathroom, the air extractor didnt work and the bathroom's door doesnt't keep open unless you block with a suitcase or something. It would be great if the manager could check on that. Otherwise, excellent hotel I would stay here again!

The price quality is good, the rooms are a little small, with a couple it is very small, the internet is very bad, the connection was lost very often, we informed one of the girls in reception, but it didn't solve anything, rather he got upset, they need more kindness, Nico was the one who treated us well, the girls badly

Muy cómodo, excelente fue mi estadia

no me gusto que para planchar es necesario hacerlo en el lobby, en un cuarto muy pequeño y que no tienen las condiciones necesaias para hacerlo correctamente

The room is clean but no very big have a big window, small tv, bed is comfortable nice sheets, , breakfast is good plenty of many choices! Good value

Really close to shopping, restaurants, bars and very safe at night to walk around