Room was nice and big enough for 3, lobby was lovely.

The room was horrible the curtains had stains the sofa bed was broken it was moving couldn’t sleep on it, it was that bad I had spoken to someone and she said I will speak to manager but don’t think we can do anything right now so no I would highly recommend not to stay at this hotel it looks nice from the outside but the family rooms are totally run down old dirty they can’t even wash there curtains stains all over it but disgusted to be honest they need to do better these sofa bed needs to be replaced we pay to have a extra sofa bed and then we get things like that broken sofa bed with rips in it disgusting will never be coming back to this hotel, I have spoken with hotel tried to get things sorted as I paid £100 for one night and they refused to give any type of refund or do anything about it absolutely disgusted they quick to take the money but the rooms are horrible be careful when booking this hotel especially family rooms and they are totally old backdated nasty rooms

Efficient, relatively inexpensive.

Wonderful stay, Staff are very friendly and helpful.

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Breakfast menu was good and always replenished. The staff were helpful and friendly. The room was a good size but could do with a thorough deep clean around the toilet in particular. There was a used plaster by the television that had been missed.

Good location nice hotel lovley staff

Great stay, just found the private car park a bit pricey.

Lovely staff and a clean, spacious room (with sofa bed).

Room and food was great. Staff were excellent.

Fantastic stay! Made very welcome by all the staff, room was great & a surprisingly good breakfast- highly recommend.

Reception staff were friendly and very helpful

Staff.....fantastic

Decent hotel with onsite parking and breakfast included. Nothing special but overall pretty decent hotel

Lovely room, friendly welcome at reception and enjoyed the complimentary breakfast.

Staff excellent, room excellent and facilities excellent.

Easy walking to the city .

Hotel and rooms were ok… there was a lingering smell in the room. Beds were good, but tiny pillows - had to ask for more which they gave.

Overall great hotel close to city centre for Christmas Markets

Clean room, good variety of breakfast options and excellent and helpful staff!